A9322762062211_7

Service Bulletin Details

Public Details for: A9322762062211_7

This bulletin states to create a pss when the red battery symbol is shown in the cluster with dtc p0B1300 message indicating that there is an electrical system fault.


- 2022 - 2021 - 2020 -

Models from 2020
2020 AUDI Q5 PHEV
Technical Service Bulletin
PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module
93 22 76 2062211/7 July 12, 2022. Supersedes Technical Service Bulletin Group 93 number 22-74 dated June 6,
2022, for reasons listed below.
Model(s)
Year
A7 e quattro
2021 – 2022
Q5 e quattro
VIN Range
Vehicle-Specific Equipment
All
PHEV
2020 – 2022
Condition
REVISION HISTORY
Revision
Date
Purpose
6
-
Revised Service (Updated estimated
date of software solution for A7
models)
5
06/06/2022
Corrected display error
4
05/23/2022
Revised Warranty (Updated damage
code)
Customer States:
• In the instrument cluster, the red battery symbol is shown with the text “
Electrical system: fault. Safely stop vehicle” (Figure 1).
Page 1 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• After switching the ignition on and then off again, the warning lamp is off Figure 1. Red battery symbol.
and the vehicle works again.
Workshop Findings:
• The following DTC is stored in the hybrid battery management module, J840 (address word 008C):
• DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348.
This PSS applies if one of the following DTC Combinations is logged in the hybrid battery management module,
J840 (address word 008C):
DTC
Description
DTC #2
P0B1300
Only entry in 008C
-
P0B1300
In combination with
P33F000
P0B1300
In combination with
U059B00
The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery
management module, J840 (address word 008C). In this case, the PSS does not apply, continue diagnosis outside
of the PSS.
Technical Background
There are certain issues with the internal communication between the battery junction box and the power/voltage
sensor, which are very unlikely for the customer to experience again.
Production Solution
Page 2 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Explain to the customer that a solution for Q5 PHEV is expected by the end of Q3 2022 and the A7 PHEV
solution is expected by the end of Q2 2023 (both dates are subject to change) and that no repairs are necessary
at this point. Do not replace any components for this condition since this will not resolve the customer’s
concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in ELSA.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
9327
Damage Code:
0040
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Road test prior to service procedure
No allowance
0 TU
Page 3 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after service procedure
Claim Comment:
No allowance
0 TU
As per TSB 2062211/6
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 4 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.


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