S2108000014

Service Bulletin Details

Public Details for: S2108000014

Check engine light on, service shifter message, no crank no start. Transmission wiring harness chaffed or pinched near exhaust dpf


- 2021 -

Case Number: S2108000014
Release Date:
1/16/2021
Symptom/Vehicle Issue: Check Engine Light On, Service Shifter Message, No Crank
No Start. Transmission Wiring Harness Chaffed Or Pinched Near Exhaust DPF
Discussion: Initial complaint is that the Check Engine Light is illuminated, Service
Shifter Message is displayed, and/or a crank no start condition exists. Upon scanning
the vehicle for DTC’s you may find one or more of the following: P2453, P2454, P0335,
P0336, P242B, P242C, U0074, U11C3.
Diagnosis: Inspect the wiring harness near connector XY230A leading down to the
transmission. The harness routing may allow the wiring to make contact with the sharp
edge of the DPF gasket flange. It has also been found that the wiring harness could be
routed close to the exhaust causing chaffing. Both of these situations could result in
damage to the harness and a potential open or short.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/28/2020
Inspect The Harness In The Area Circled
Repair: Using standard procedures repair or replace the wiring harness that was found
to be damaged. Reroute the harness in a way to avoid any potential contact with the
DPF gasket flange or Exhaust system.
Verification: Clear faults and confirm that the harness is well secured and will not
cause a repeat failure.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/28/2020


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