S2109000001

Service Bulletin Details

Public Details for: S2109000001

Customer may complain of a mil lamp on. Upon further investigation there could be a fault code in the pcm for P1524 ? Oil pressure out of range ? Camshaft advance/retard disabled.


- 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -

Models from 2017
2017 RAM 3500
Models from 2016
2016 RAM 3500
Case Number: S2109000001
Release Date: 01/21/2021
Symptom/Vehicle Issue: Customer may complain of a MIL lamp on. Upon further investigation
there could be a fault code in the PCM for P1524 – Oil Pressure Out of Range – Camshaft
Advance/Retard Disabled.
Customer Complaint/Technician Observation: If the customer is experiencing the above
conditions, check to see if the customer recently had the oil filter changed and had an AMSOIL brand
oil filter installed.
Discussion: If the vehicle has an AMSOIL brand oil filter installed, remove it and install an
applicable MOPAR brand oil filter. Make sure the oil level is correct, add oil if necessary. Erase the
fault code in the PCM. Drive the vehicle and see if the fault code returns. If the fault code returns,
perform the published fault code diagnostic routine to root cause the condition.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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