S2123000004

Case Number: S2123000004
Release Date: 01/26/2021
Symptom/Vehicle Issue: Front Wheel Well Liner Contacting Tire And Or Loose
Discussion: Front wheel liner is designed to be tucked behind the grille. If it is not
installed behind the grille the wheel liner may deflect towards the tire and may cause a
possible tire rub. See figures below.
Repair Procedure:
1) If wheel liner is damaged, replace wheel liner.
2) If wheel liner is not damaged:
a) If wheel liner is untucked from behind the grille flange, tuck wheel liner
behind grille flange
b) If push pin missing at wheel liner attachment on body mount behind
grille, replace with correct push pin
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
Example of the liner not tucked behind the grille.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
Properly tucked wheel liner. Flap is behind grille.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020