A3722062067546_1

Technical Service Bulletin
37 Vehicle Does Not Accelerate After Coming To A Stop. SAFE Warning Displayed On Instrument Cluster
37 22 06 2067546/1 July 14, 2022.
Model(s)
e-tron GT, and
RS e-tron GT
Year
VIN Range
Vehicle-Specific Equipment
2022 – 2023
All
Not Applicable
Condition
Customer states:
Upon the vehicle resting at a stop, for a period of time greater than 30 seconds, the vehicle will no longer
accelerate.
“SAFE” warning is shown by the instrument cluster (Figure 1).
Vehicle operates properly after an ignition cycle.
Figure 1: “SAFE” warning is shown by the instrument cluster
Page 1 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Workshop findings:
No relevant DTCs are stored.
Technical Background
If a button on the remote key is pressed and held for longer than 60 seconds while driving, it is possible that a
reset of the convenience control module J393 (address word 0046) may occur.
If the convenience control module J393 (0046) performs a reset, the vehicle is prevented from accelerating at the
next stand still event lasting over 30 seconds.
Production Solution
Updated software in the convenience control module J393 (0046).
Service
Update convenience control unit J393 (DA0046) with SVM. To enter the SVM code, use “Flash” mode on the ODIS
tester. The SVM code is 46A032. Follow the instructions on the tester.
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the control module J393 (0046) using the SVM action code as listed in the table below, if necessary:
Model
Old Software
Old
Old Hardware
Old
New Software
New
SVM
Part Number
Software
Part Number
Hardware
Part Number
Software
Code
Version
Input
Version
992.907.064.CT
585
Version
8W1.907.064.T
45
992.907.064.DT
604
46A032
Page 2 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
584
e-tron
GT
992.907.064.CK
585
8W1.907.064.K
992.907.064.DK
584
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
5789
Damage Code:
0040
Labor Operations:
Software Update (Includes checking for
0151 0000
DTCs)
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
10 TU
As per TSB 2067546/1
Page 3 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2067546) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 4 of 4
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.