A8722282063575_2

Service Bulletin Details

Public Details for: A8722282063575_2

This bulletin contains diagnostic instructions for air conditioning leaks.


- 9999 - 2023 - 2022 - 2021 - 2020 -

Models from 9999
9999 AUDI AUDI
Technical Service Bulletin
87 Air conditioning does not cool
87 22 28 2063575/2 July 12, 2022. Supersedes Technical Service Bulletin Group 87 number 21-15 dated June 16,
2021, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Page 1 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Q5, and SQ5
2020
073111 – 999999
Q5, and SQ5
2021 – 2023
All
2022
024196 – 999999 (Ingolstadt)
A4, A4 allroad,
and S4
A4, A4 allroad,
and S4
A4, A4 allroad,
and S4
2022
008025 – 999999
(Neckarsulm)
2023
All
2022
020753 – 899999 (Ingolstadt)
A5, A5 Cabriolet,
A5 Sportback, S5,
S5 Cabriolet, and
Not Applicable
S5 Sportback
A5, A5 Cabriolet,
A5 Sportback, S5,
S5 Cabriolet, and
2022
003613 – 899999
(Neckarsulm)
S5 Sportback
RS 5 Coupe, and
RS 5 Sportback
2022
901097 – 999999
2023
All
A5, A5 Cabriolet,
A5 Sportback, S5,
S5 Cabriolet, S5
Sportback, RS 5,
and RS 5
Sportback
Page 2 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Q7, and SQ7
2022
002247 – 999999
Q7, and SQ7
2023
All
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Add Model Years, Models)
Revised Technical Background (More specific description of condition)
Revised Service (Additional diagnostic steps and method, revised
documentation requirement, revised part submission requirement)
1
06/16/2021
Initial publication
Customer states:
The air conditioning does not blow cold enough, takes a long period of time to cool, or does not cool at all.
Technical Background
Page 3 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
The refrigerant circuit head pressures are checked,
found to be insufficient and after recovering the
refrigerant volume the diagnostic finding is
determined that the refrigerant volume in the circuit is
very low or empty. DTC B10AE21 (High-pressure
sensor Lower limit not reached) may be stored in the
Heating/Air Conditioning Electronics control module,
Figure 1. HVAC evaporator and housing.
E87 (address word 0008). Leak identification dye is
added to the refrigerant circuit along with a full
charge of the refrigerant and the vehicle is test
driven. Correct cabin cooling is restored. A visual
inspection of the refrigerant circuit is conducted and
no obvious leak can be seen under UV lighting. When
using an electronic refrigerant leak detector at the
central vents and condensate drain it alerts that the
evaporator core may be the source of the leak.
Production Solution
Several improvements have been implemented in the evaporator core resulting in a more robust unit resistant to
leaking refrigerant.
Service
The vast majority of the evaporator cores replaced in the models for which this TSB appears have been returned,
laboratory tested, and found to not have any leak whatsoever. This evidence confirms that while replacement of
the evaporator core appears to solve the refrigerant leak, the root cause of the leak is not the evaporator core
Page 4 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
itself but likely a compromised connection at any of the expansion valve connections to/from the evaporator or at
any other refrigerant connection, hose or component in the refrigerant circuit. If the refrigerant leak is in the cowl
or engine compartment area for example, the free refrigerant migrates through the fresh air intake and into the
evaporator housing. This generates a false positive evaporator core leak reading from the cabin air outlet vents
when using a halogen leak detector. The evaporator core is incorrectly diagnosed as the sole source of the leak
in these cases.
Note:
It has been determined that a halogen leak detector is not the most reliable method for precisely locating a
refrigerant leak, particularly in an evaporator core where direct access to the core is not possible. It is strongly
recommended that the use of calibration gas using the tools and procedure outlined in TSB 2064077 87 Air
conditioning refrigerant circuit diagnostic method using calibration gas be used as the diagnostic method where
a suspected evaporator leak is concerned.
1. If, after checking for refrigerant leaks at each
component and connection in the refrigerant
circuit and systematically excluded as a cause, your
diagnostic conclusion is that the evaporator core is
the only refrigerant leak in the entire circuit apply a
high level of scrutiny to the connection junction at
the evaporator core /expansion valve/refrigerant
lines for a possibly overlooked leak in these areas
(Figures 2 - 3).
Figure 2. Refrigerant connections in need of closer
observation.
Page 5 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 3. Refrigerant connections to the expansion valve.
2. If a refrigerant leak is detected from the
evaporator core/expansion and valve/refrigerant
line junction, take a short video showing the
diagnostic confirmation of a leak in this area and
post it to Doc-IT. Then, replace the expansion
valve and all four O-rings without replacing the
evaporator (Figure 4). Re-test to ensure that the
refrigerant leak is solved without the replacement
of the evaporator core. Photograph any damage
to the expansion valve ports, damaged o-rings, or
Figure 4. Leak at expansion valve connection evidenced
refrigerant line connections and post these to
by residue from the contrast agent.
Doc-IT as well.
Page 6 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
3. Should your diagnostic process conclude, however, that any and all leak possibilities from the expansion valve
connections (between the evaporator and expansion valve, between the expansion valve and high and low
refrigerant lines) or at any other refrigerant connection, hose or component in the refrigerant circuit have
been excluded as a cause and replacement of the evaporator core is the only logical course of action that
remains then replace the evaporator housing with evaporator core assembly along with the expansion valve,
retaining plate and bolts (included in small parts kit 4M0 898 037 A) and all four o-ring seals.
Do not replace only the evaporator housing with core assembly. Do not loosen or remove the expansion valve
from the evaporator core connections in any way. Do not disassemble the evaporator housing assembly in
any way. Ensure that the evaporator housing assembly, retaining plate and bolts and expansion valve are
carefully packaged securely as a single unit. This entire assembly will be requested for submission and
laboratory analysis.
Note:
The complete evaporator housing assembly, expansion valve, bolts and o-ring seals as described in this TSB
received in the WPRC incomplete, disassembled or determined to include components confirmed to not be the
original components from the case (verified through component serial numbers and production dates) as
specified in this TSB will be returned to the dealer and the claim debited.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
Page 7 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Various
Electronic Refrigerant Leak Detector
NITROKITG
Automotive A/C Nitrogen Leak Test Kit
VAS 6160/VAS 6150
VAS tester with the current version of ODIS (Windows 10)
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2064077 87 Air conditioning refrigerant circuit diagnostic method using calibration gas
Page 8 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2063575) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 9 of 9
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.


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