J030NAS1

TECHNICAL BULLETIN
J030NAS1
25-SEP-13
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides
information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer,
do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to determine whether this bulletin
applies to a specific vehicle.
SECTION: 501-12
Non-Compliance Recall: Roof Power Window Operation
AFFECTED VEHICLE RANGE:
XK (X150)
VIN:
Model Year:
Convertible only
B42168-B52946
2011-2014
MARKETS:
NAS
CONDITION SUMMARY:
Situation: Jaguar has detected a non-compliance with Federal Motor Vehicle Safety Standard (FMVSS) and
Canada Motor Vehicle Safety Standard (CMVSS) on XK convertible vehicles in the listed VIN range. The
overhead mounted console switch which raises and lowers the convertible roof does not comply with the
requirements of FMVSS118 and CMVSS118 for vehicles built on or after 1 October 2010, specifically in regard
to the operation of the power windows which are raised and lowered by the operation of the roof switch. A noncompliant switch could increase the risk of inadvertent power window activation and occupant injury.
Action: Retailers are required to before sale HOLD all affected vehicles in the above VIN range that are in
their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the
rework action detailed in this Technical Bulletin. For cars in retailer inventory, this should be performed after
completion of the vehicle Pre-Delivery Inspection (PDI).
PARTS:
PART NO.
DESCRIPTION
QTY.
% OF VEHICLES
REQUIRING PART*
C2P25445AMN
Overhead console – Canvas
1
25
C2P25445PVJ
Overhead console - Charcoal
1
75
* when ordering parts, order the expected percentage failure rate of parts identified only
SPECIAL TOOLS:
Refer to Workshop Manual / Service Instruction for any required special tools
WARRANTY:
NOTE: Repair procedures are under constant review and therefore times / prices are subject to change; those
quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on TOPIx to obtain the
latest repair time. Check DDW to ensure that the vehicle is affected by this program prior to undertaking any
rework action. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions
are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting Program Code 'J030' together with the relevant Option Code from the
table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in /
drive out allowance can only be claimed if the vehicle is brought into the workshop for this action alone to be
undertaken.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
J030
B
Renew overhead console - Canvas
76.13.69
0.20
C2P25445AMN 1
J030
C
Renew overhead console - Canvas
Drive in/drive out
76.13.69
10.10.10
0.20
0.10
C2P25445AMN 1
-
J030
D
Renew overhead console - Charcoal
76.13.69
0.20
C2P25445PVJ
1
J030
E
Renew overhead console - Charcoal
Drive in/drive out
76.13.69
10.10.10
0.20
0.10
C2P25445PVJ
-
1
-
SRO
TIME
(HOURS)
Normal Warranty policies and procedures apply
SERVICE INSTRUCTION:
1. Replace the overhead console (see TOPIx Workshop Manual, Section 501-12).
PART
NO.
QTY. /
VALUE