A4022462047758_8

Technical Service Bulletin
40 Front shock absorber cap, cracking noises/spring jumps when steering or when maneuvering
40 22 46 2047758/8 July 29, 2022. Supersedes Technical Service Bulletin Group 40 number 21-29 dated December
14, 2021 for reasons listed below.
Model(s)
Year
A3 Cabriolet, A3,
2015 – 2020
and S3
2022 – 2023
TT, TT Roadster,
and TTS
A3 e-tron
Sportback
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
2016 – 2023
2016 – 2018
2017 – 2020
RS 3
2022 – 2023
TT RS
2018 – 2023
Q3
2019 - 2023
Condition
REVISION HISTORY
Page 1 of 5
© 2022 Audi of America, Inc.
All rights reserved.
Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Revision
Date
Purpose
8
-
Revised header (Added Models and Model Years)
7
12/14/2021
Revised title
Revised header (Added Model Years)
6
11/25/2020
Revised header (Added Model Years)
Customer states:
• Cracking noises/spring jumps when steering or when maneuvering.
• The noise can be reproduced when at least two people are in the vehicle and the steering wheel is turned just
before the right/left stop.
Technical Background
The buffer stop for the shock absorber (Figure 1, 1) can cause noises if it touches the front shock absorber cap
(Figure 1, 2).
Production Solution
Not applicable.
Page 2 of 5
© 2022 Audi of America, Inc.
All rights reserved.
Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
Lightly lubricate the contact surface (red dotted line) between buffer stop for shock absorber (Figure 1, 1) and
front shock absorber cap (Figure 1, 2) with 5 grams of silicon grease G 000 405 A2 per side.
Tip: Check the protective sleeve of the front shock absorber for correct fit, they should turn easily in the axial
deep-groove ball bearing/sleeve bearing.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
4098
Damage Code:
0020
Labor Operations:
Lubricate both front rubber stops
4098 5099
30 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Page 3 of 5
© 2022 Audi of America, Inc.
All rights reserved.
Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after service procedure
Claim Comment:
0121 0004
10 TU
As per TSB 2047758/8
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
G 000405A2
Grease
01
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
See ETKA/ELSA
Repair Manual
Additional Information
All parts and service references provided in this TSB (2047758) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Page 4 of 5
© 2022 Audi of America, Inc.
All rights reserved.
Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 5 of 5
© 2022 Audi of America, Inc.
All rights reserved.
Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.