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July 27, 2022
ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for repairs related to low-pressure fuel pump
failure for 2016-2020 MY Optima vehicles manufactured at a Kia assembly plant in the U.S. from 5 years/60,000 miles to 15
years/ 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
This warranty
extension is to address certain concerns related to the potential failure of the low-pressure fuel pump.
If, at any time during the extended warranty coverage, the customer experiences intermittent reduction in engine power,
stalling while at idle, and/or inability or difficulty starting the engine, Kia authorizes its dealers to diagnose the cause at no
cost to the customer.
Should one of the conditions described above be diagnosed as being due to a failing low-pressure fuel pump, Kia authorizes
its dealers to replace the low-pressure fuel pump at no cost to the customer under this warranty extension.
This is NOT a service campaign that requires a mandatory repair for all eligible vehicles. Unless the vehicle is
experiencing intermittent reduction in engine power, stalling while at idle and/or engine start concerns, dealers should
not perform any diagnosis or repair under this warranty extension program.
NOTE: This extension to Kia’s New Vehicle Limited Warranty does not alter the limitations and exclusions contained in that
New Vehicle Limited Warranty including failure of the causal part due to abuse, neglect, or external damage to the related
components.
The Technical Service Bulletin that provides vehicle repair procedures will be posted on the Kia Global Information System
(KGIS) at www.kiatechinfo.com, and the Warranty Bulletin describing this warranty extension will be posted on kdealer.com
during the week of July 27, 2022.
OWNER NOTIFICATION
Kia will notify owners advising them of the warranty extension program beginning on July 29, 2022. Note that owners who
have incurred expenses to remedy this issue prior to the date of this notice may have the opportunity to obtain
reimbursement for that expense by submitting receipts online to Kia via the Owners section of www.kia.com or by mailing the
Request for Reimbursement Form along with their documentation to Kia for review and consideration.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement
regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use
such owner information for the sole purpose of conducting and performing this warranty extension campaign, and for no
other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
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