23-039-15

NUMBER:
GROUP:
DATE:
23-039-15
Body
October 23, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Driver Door Glass Moves Slow And/Or Binds
OVERVIEW:
This bulletin involves inspecting glass travel and if necessary replacing the front driver
door glass run.
MODELS:
2012 - 2015
(MK74)
Jeep Patriot
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA, LATAM, EMEA, APAC.
SYMPTOM/CONDITION:
Driver door glass moves slow and/or binds in window run when cycling the window switch.
DIAGNOSIS:
1. If the customer describes the symptom/condition listed above, perform the front door
glass speed test as follows:
a. Start the engine and lower the right and left front door glass.
b. Using the driver side master switch, raise both right and left front door glass panes
at the same time.
c. Stop the test when either door glass reaches the full up position.
d. Note the position of the driver door glass if the passenger glass reaches the full up
position first.
2. Does the driver door glass lag the passenger glass by more than 2 inches when fully
raised?
a. Yes >>> Proceed with the Repair Procedure Step #1.
b. No >>> This Bulletin does not apply. Normal diagnosis should be performed.
PARTS REQUIRED:
Qty.
Part No.
Description
1
05067769AD
Weatherstrip, Front Door Glass Run
SPECIAL TOOLS/EQUIPMENT REQUIRED:
C-4755
Trim Stick
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REPAIR PROCEDURE:
1. Remove the driver door glass and door module. Refer to the detailed procedures
available in DealerConnect>TechCONNECT> under: Service Info> 23-Body> Door Front> GLASS, Door> Removal.
2. Replace the driver door glass weatherstrip run. Pull weatherstrip run (1) out of metal
door channel (2) at the B-pillar side of the door by pulling inward and up on the
weatherstrip (Fig. 1).
Fig. 1 Weatherstrip Removal
1 - Weatherstrip Run
2 - Door Channel
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3. Remove the rest of the weatherstrip (1) by pulling down around the top perimeter of
the door channel (2) and pull the end of the weatherstrip up out of the door near the
door mirror (Fig. 2).
Fig. 2 Weatherstrip Removal
1 - Weatherstrip Run
2 - Door Channel
4. Install new door weatherstrip run (1) by reversing the removal process (Fig. 3).
NOTE: Make sure the glass run is seated below the outer and inner weatherstrip
beltline (directional arrows 1 to 5) before reinstalling the door module and
glass. If not directly pressurized the seal may still cause the window to bind
during travel.
NOTE: Use glass cleaner if desired to aid installation of the new door weatherstrip
run by spraying it on the OUTSIDE ONLY of the weatherstrip.
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Fig. 3 Weatherstrip Installation
1 - Weatherstrip Run
5. Reinstall the driver door glass and door module. Refer to the detailed procedures
available in DealerConnect>TechCONNECT> under: Service Info> 23-Body> Door Front> GLASS, Door> Installation.
6. Perform the front door glass speed test by starting the engine and with both front door
glass in the full down position, raise the glass in both doors at the same time.
7. Does the driver door glass lag the passenger glass by more than 2 inches when fully
raised?
a. Yes >>> Normal diagnosis should be performed.
b. No >>> Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
23-33-20-9M
Description
Inspect and Replace Front Left Door
Glass Run Weatherstrip
(1 - Semi-Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
6 - Electrical
and Body
Systems
Amount
0.7 Hrs.