18-031-17

Service Bulletin Details

Public Details for: 18-031-17

Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Some customers may experience a malfunction indicator lamp (mil) illuminatio


- 2017 -

Models from 2017
2017 RAM 1500
NUMBER:
GROUP:
DATE:
18-031-17
Vehicle Performance
March 31, 2017
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON
THE APPLICATION’S “HELP” TAB.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: Powertrain Diagnostic And System Enhancements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
available software.
MODELS:
2017
(DS)
RAM 1500 Pickup
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA, LATAM and EMEA.
NOTE: This bulletin applies to vehicles built on or before March 09, 2017 (MDH
0309XX) equipped with a 5.7L V8 Hemi MDS VVT Engine (Sales Code EZH),
equipped with an 8-SPD Automatic 8HP70 Transmission (Sales Codes DFK or
DFD).
SYMPTOM/CONDITION:
Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon
further investigation the technician may find one or more of the following Diagnostic
Trouble Codes (DTCs):
•
•
U1424-00 - Implausible Engine Torque Signal Received.
P062A - Fuel Pump Control Performance.
18-031-17
-2-
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all related systems are functioning as designed. If DTCs or
symptom conditions, other than the ones listed above are present, record the issues on the
repair order and repair as necessary before proceeding further with this bulletin.
For all other customers that describe the symptom/condition, or if the technician finds any
of the DTCs listed above perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the
application’s “HELP” tab.
2. Clear all DTCs that may have been set in any module due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
3. Verify the Transmission Control Module (TCM) is programmed with the latest available
software. Refer to all applicable published service bulletins for detailed repair
procedures and labor times regarding updating the TCM software.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-19-06-QW
Description
Module, Powertrain Control (PCM) Reprogram
(0 - Introduction)
Skill Category
1 - Engine
Repair and
Performance
Amount
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 5 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must use failure code CC with this Service Bulletin.
•
•
CC
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
When utilizing this failure code, the 3C’s (customer’s concern, cause and correction)
must be provided for processing Service Bulletin flash/reprogramming conditions.
Customer Concern


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