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August 2, 2022
ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc. is conducting a Voluntary Emissions Service Campaign on 2016-2020 MY Kia Optima vehicles equipped with
the 2.0L Turbo-GDI engine, manufactured from August 28, 2015 through May 22, 2020, to update the emission related logic
of the Engine Control Module (“ECM”) with an improved version to ensure compliance with emissions regulations.
The Technical Service Bulletin (TSB) that provides Vehicle Repair Procedures, Affected VIN Production Range, and Warranty
Claim Information will be posted on the Kia Global Information System (KGIS) at www.kiatechinfo.com on August 2, 2022
Enclosed you will find a copy of the owner notification letter and a Q&A Guide for campaign questions, both of which describe
the issue. Also enclosed is a supply of Proof of Correction Cards and Campaign Stickers to cover the number of vehicles
retailed out of your dealership (CA and S.177 Dealers Only). A list of retail Kia Optima owners affected by this campaign can
be accessed on WEBDCS after the date of the owner notification. The owner notification will be mailed on August 4, 2022.
Please start performing the repairs on any affected 2016-2020 MY Kia Optima vehicles equipped with the 2.0L
Turbo-GDI engine currently in your inventory to ensure that the ECM programming is updated prior to selling the
vehicle to a retail customer.
For California Dealers ONLY
•
The State of California has implemented the Registration Renew/Recall Tie-In Program that requires the
completion of Emission Recalls prior to vehicle registration renewal.
•
Be sure to provide a filled-out Emissions Recall Proof of Correction Card to each owner upon completion of the
campaign for owner use as proof of completion during registration renewal. Instructions for filling out this card
can be found in the TSB. It is also required to affix a campaign completion sticker under the hood of the vehicle.
For Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington dealers ONLY:
•
The above-named states require that a completely filled-out Proof of Correction Card be provided to each owner
for use, if requested, at vehicle registration renewal. Instructions for filling out this card can be found in the TSB.
It is also required to affix a campaign completion sticker under the hood of the vehicle.
Please make certain the appropriate personnel in your dealership are familiar with the details of this campaign to ensure
proper responses to customer inquiries and requests to have the campaign performed on their 2016-2020 MY Optima
vehicles.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by Kia Motors America, Inc. or generated by you in the conduct of carrying out work under that
Agreement regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia
dealers may use such owner information for the sole purpose of conducting and performing this voluntary emissions recall
campaign, and for no other purpose
Your prompt attention in completing this campaign is appreciated. If you have any questions, please contact your Kia
District Parts & Service Manager.
Sincerely,
Kia Service Department
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