2304517

NUMBER:
23-045-17
GROUP:
23 - Body
DATE:
October 12, 2017
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL
(RRT) 17–097. ALL APPLICABLE UNSOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT
THIS RRT SERVICE ACTION IS APPLICABLE TO THE UNSOLD VEHICLE, USE VIP OR
PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN
THE PROVISIONS OF WARRANTY.
SUBJECT:
Incorrect Tint on Backlite Glass
OVERVIEW:
This bulletin involves replacing the rear backlite glass.
MODELS:
2017
(DS)
RAM 1500 Pickup
NOTE: This bulletin applies to vehicles within the following markets/countries: EMEA/(Middle
East only).
NOTE: This bulletin applies to vehicles built on or before May 04, 2017 (MDH 0504XX)
equipped with Clear Tinted Glass All Windows (Sales Code GAD).
SYMPTOM/CONDITION:
The vehicle was built with tinted glass in the rear backlite. The rear sliding backlite should have
clear glass installed.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the Repair Procedure.
PARTS REQUIRED:
Qty.
1
1
Part No.
68102411AA
68360262AA
Description
Sliding Glass Seal Kit
Rear Backlite Glass
REPAIR PROCEDURE:
1. Replace the sliding backlite glass. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: 23 - Body/Stationary Glass/Backlite, Sliding/
Removal/Installation.
23-045-17
-2-
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
23-30-32-93
Backlite Glass Assembly, Replace
(1 - Semi-Skilled)
6 - Electrical and
Body Systems
1.4 Hrs.
FAILURE CODE:
ZZ
Service Action