A9722882068037_2

Technical Service Bulletin
97 Check engine light sporadically lights up in instrument cluster, DTC: U014000 and U110100 are stored together
97 22 88 2068037/2 October 18, 2022. Supersedes Technical Service Bulletin Group 97 number 22-87 dated
September 16, 2022, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Page 1 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
Sportback, S5, S5
Cabriolet, S5
2019 – 2023
Sportback, A6,
A7, A8, Q5, SQ5,
A7, and Q8
RS 5, and RS 5
2019
Sportback
2021 – 2023
A8 e quattro
2020
All
Not Applicable
A6 allroad, S6,
S7, S5, SQ7, SQ8,
2020 – 2023
and RS Q8
A7 e quattro
2021 – 2022
RS 6 Avant, RS 7,
Q5, and Q5
2021 - 2023
Sportback
Condition
REVISION HISTORY
Revision
Date
Purpose
Page 2 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
2
-
Revised Condition: Removed symptom code from DTC
1
09/16/2022
Initial publication
Customer states:
The check engine lamp intermittently is displayed in the instrument cluster when the vehicle is started.
Workshop findings:
The following DTC is stored in the engine electronics J623 (diagnostic address 0001):
• DTC U014000: Lost Communication with Body Control Module.
The following DTC is stored in the onboard supply control unit J519 (diagnostic address 0009):
•
DTC U110100: Component protection active.
Technical Background
When component protection is active, the parking aid behaves in the same way as when terminal 15 is switched off
and does not send any messages over the network. This causes the engine control unit to activate the warning
lamp.
Production Solution
Software updated in production.
Service
This TSB replaces Pending Service Solution (PSS) 2067133: PSS 97 Yellow check engine lamp sporadically lights up
in the instrument cluster: DTC U014000 and U110100 are stored.
Page 3 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• If both DTCs are stored, as shown above, replace the onboard supply control unit. Ensure the replacement test
plan is used for the exchange of the module.
• If other DTCs or concerns related to component protection are present, resolve these using the corresponding
test plan(s) in Guided Fault Finding.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9710
Damage Code:
0039
Labor Operations:
Remove and install/replace onboard supply
9710 1950
control unit
See SRT with
associated
operations
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 100
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Page 4 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Comment:
As per TSB 2068037/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
See ETKA
See ETKA
Part Description
Quantity
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
Onboard supply control unit
See ETKA/ELSA
1
Additional Information
All part and service references provided in this TSB (2068037) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 5 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.