97FY Notice

Upcoming Campaign Preparation
ID.4 Flash
This notice is for:

Dealer Principal

Service Manager
Sales Manager

Parts Manager
Warranty Administrator

Technicians
To assist your dealership in preparing for an upcoming service campaign, we are providing the following information
for your review and action.
Date
Anticipated
Campaign Launch
November 21, 2022
November 29, 2022

The required software will have to be
downloaded onto a USB (or USB-C) drive
using the SD Creator program

Reference the latest version of TSB
2054866 for additional information on the
use of the SD Creator program.

Use a 32 GB USB stick.
NOTE

The required USB drives cannot be ordered
via the parts ordering system, they must be
created using the SD Creator program.

The required USB drive is a servicing
material. Therefore the cost of the USB drive
will not be reimbursed.

The USB drive can be used for future
software updates.
NOTE
If the search for the software part number returns no
result, check if the certificate is valid.
Go to Settings and select the current, valid certificate
used in ODIS.
Software Part Number
3G0.919.360.RK
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2022 – Volkswagen Customer Protection
Page 1 of 2
General information for creating the USB stick:

The Infotainment system uses a USB-C input.

If the software is downloaded onto a USB drive, a USB to USB-C adapter will be required.

If the software is downloaded onto a USB-C drive, a USB-C to USB adapter will be required since the VAS
tester does not have a USB-C drive.

Use a 32 GB USB stick.

USB type C (at least USB 2.0), reading/writing speed: at least 40 MB/s / 10 MB/s.

USB type A including type C (at least USB 2.0), reading/writing speed: at least 40 MB/s / 10 MB/s.

Do not use a USB hub (USB distributor to use several USB devices on one USB port) to install the software
update for the infotainment control unit.
Additional requirements needed to perform the software update:


Dealership’s internet firewall settings must meet the specified requirements.
o
The software update may fail if the firewall settings are not configured properly.
o
See communication: Diagnostic Device Hardware & Windows® Number: VHW-22-11 / Subject: VAS
Diagnostic Device Firewall Settings / Date: July 27, 2022
ODIS user must have SFD access.
o
See communication: Offboard Diagnostic Information System Service (ODIS Service) Number: VOS21-08 / Subject: ODIS Login – SFD Functions / Date: Mar. 11, 2021

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2022 – Volkswagen Customer Protection
Page 2 of 2