WRJ-22

ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
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CLAIMS PERSONNEL
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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© 2022 Subaru of America, Inc. All rights reserved.
PRODUCT CAMPAIGN BULLETIN
APPLICABILITY:
2009-2013 MY Forester
NUMBER: WRJ-22
SUBJECT:
		
Defective Left Front Seat Belt installed
as a replacement part
DATE: 11/11/22
NHTSA ID: TBA
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2009-2013 model year
Forester vehicles, in which a defective left front seat belt may have been installed as a replacement
part.
DESCRIPTION OF THE DEFECT AND SAFETY RISK
A left front seat belt assembly, installed in vehicles as a replacement part, may have been assembled
with a force limiter torsion bar that was not manufactured to specification. In the event of a crash, the
seat belt assembly may not function as intended, increasing the risk of injury.
REMEDY
For all potentially affected vehicles, Subaru retailers will inspect the identification number of the left
front seat belt and replace it with a new one, if necessary, at no cost to the customer.
AFFECTED VEHICLES
A total of 16 U.S. Forester vehicles will be included in this recall, as listed below:
Model Year
Carline
Production Date Range
2009-2013
Forester
January 10, 2008 – November 14, 2012
Not all vehicles in the production range listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This
information is now available.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: WRJ-22; Date: 11/11/22
Page 1 of 4
RETAILER RESPONSIBILITY
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor
vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any
Authorized Subaru Retailer failing to perform the applicable service procedures to correct
all affected vehicles in their inventory prior to the vehicle being placed in service may be
subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in
49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
•
Immediately identified
•
Tagged or otherwise marked to prevent their delivery or use prior to repair
•
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in
their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer
inventory necessary steps should be taken to ensure the recall correction has been made before selling
or releasing the vehicle.
OWNER NOTIFICATION
Subaru is in the process of obtaining current vehicle registration data and will notify affected vehicle
owners by first class mail within 60 days. Retailers will be advised when the notification is scheduled.
PART INFORMATION:
The torsion bar portion of the force limiter mechanism may have a distorted shape due to foreign
matter inside the metal mold during production. The production equipment and inspection process
has been redelvolped to rectify the seat belt production.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
Continued...
Bulletin Number: WRJ-22; Date: 11/11/22
Page 2 of 4
Part Description
Part Number
BELT ASSY F OUT ULH (LEFT)
64621SC010AP
SERVICE PROCEDURE OVERVIEW FLOWCHART:
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
STEP 1: Locate the large tag located on the left front seat belt. Read the 6-digit identification number
labeled “ID.NO.” If the number found is 373736, the seat belt MUST be replaced. A non-affected
identification number (001994) is shown in the example image below.
LH
Is identification number 373736 found printed on the tag?
		
YES – Proceed to STEP 2.
		
NO – The seatbelt is not affected. The procedure is finished.
Continued...
Bulletin Number: WRJ-22; Date: 11/11/22
Page 3 of 4
STEP 2: The service procedures for the left front seat belt replacement remain unchanged. Always
refer to the applicable Service Manual and review the full requirements of the repair being performed.
The Service Manual procedures contain information critical to performing an effective repair the
first time, every time. This includes but is not limited to important SAFETY precautions, proper
inspection criteria, necessary special tools, required processes and related one-time-use parts needed
for a complete and lasting repair.
Refer to STIS: Airbag System & Seat Belt System > SEAT BELT SYSTEM > Front Seat Belt
IMPORTANT: ALL affected seat belts must be returned to the Parts Collection Center (PCC).
Please collect and Hazmat ship with tracking to:
Parts Collection Center
3701 David Howarth Dr
Suite B
Lafayette, IN 47909
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers
may submit claims through Subarunet.com.
Labor Description
Labor Operation #
Labor Time
SEAT BELT INSPECTION
A065-700
0.2
SEAT BELT INSPECTION & REPLACEMENT
A913-720
0.6
Fail Code
WRJ-22
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: WRJ-22; Date: 11/11/22
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