22-NA-242

Bulletin No.:
Service Bulletin
Date:
22-NA-242
December, 2022
WARRANTY ADMINISTRATION
Subject:
Warranty Administration – System Reset and Connector Reconnect Labor Code
Numbers
Brand:
Model:
Buick
GM Passenger Cars
and Trucks (Except
Low Cab Forward
Medium Duty
Models)
Cadillac
Chevrolet
GMC
Involved Region or Country
Model Year:
to
from
to
2023
2023
—
—
Engine:
Transmission:
—
—
North America, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru,
Uruguay, Venezuela, Europe, Uzbekistan, Russia, Middle East, Iraq, Israel, Palestine,
Japan, Cadillac Korea (South Korea), GM Korea Company, China, Taiwan, Thailand,
Singapore, Philippines, Australia/New Zealand, Egypt, Other Africa, South Africa
Information
GM Brand Quality has introduced a new labor code to
help GM isolate instances where a customer’s concern
is remedied when a technician resets the power by
disconnecting and reconnecting a connector, fuse, or
battery cable. The new labor code, 5430912: System
Reset, is effective with the December 1st Labor Time
Guide edition and is applicable to 2023 and future
model year vehicles. Use of this labor code is not
permitted for 2022 and previous model year vehicles.
Copyright 2022 General Motors LLC. All Rights Reserved.
VIN:
from
Page 2
December, 2022
Bulletin No.: 22-NA-242
Warranty Information
This new labor code can be found in the Labor Time Guide > Power and Signal Distribution > Wiring Systems and
Power Management. To help dealers differentiate between proper use of labor code 5430912: System Reset and
5430922: Connector Reconnection which is also available in the same section, the following guide is provided.
Labor Code
5430912
5430922
Example of Improper Usage
Note: If repairs are performed, utilize the
applicable Causal Part replacement/repair
Labor Op.
Description
Example of Proper Usage
Note: If applicable record DTC code # in
the verbatim section.
System Reset
• System/component is found inoperable
or no communication from the module.
• System reviewed; connectors are fully
seated with no visible damage. When
power is reset, via connector, fuse, or
battery the system/component is now
functional.
• Customer states side Assist Step is not
working. Opened connection system, no
issues, plugged back together and Assist
Step is now functional.
• Connector was NOT seated, or CPA not
locked.
• Found terminal to be loose or repaired
wire damage.
• Diagnosis that results in a component
replacement should use the component
labor operation only.
• This labor code is only used for
connectors found NOT fully seated or
lock NOT engaged, repairs completed
without component replacement.
• Connector/ Terminal is found unseated,
Connector Position Assurance (CPA) not
seated, Connector not seated.
• Repair only requires reseating of
terminal/CPA.
• Connector (fully seated) was engaged,
component inoperable. Pulled Connector
apart, did not find anything.
Reconnected and system functional.
• Found wire damage.
• Found terminal loose/unseated, requiring
terminal replacement due to damage or
lack of tension. should use the Terminal
Replacement Labor Operation.
• Diagnosis that results in a component
replacement should use the component
labor operation only.
Connector
Reconnection
Important: In some cases the subject vehicle may be
operating as intended but not in line with the
expectations of the customer. In cases where the
vehicle is operating as intended but not in line with
customer expectations, service management is
strongly encouraged to submit a Field Product Report
(Product Information Report for Canada). Refer to the
latest version of Corporate Bulletin Number
02-00-89-002 (10-00-89-006 for Canada) for additional
information on how to submit a Field Product Report.
Version
1
Modified
Released November 30, 2022
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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