WMP2
Service Bulletin Details
Public Details for: WMP2
Porsche intranet posting with information on wmp2 workshop campaign - rework charging electronics
- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 2022
2022 PORSCHE CAYENNE E-HYBRID |
2022 PORSCHE PANAMERA 4 E-HYBRID |
2022 PORSCHE TAYCAN |
2022 PORSCHE TAYCAN 4S |
Models from 2021
2021 PORSCHE CAYENNE E-HYBRID |
2021 PORSCHE PANAMERA 4 E-HYBRID |
2021 PORSCHE TAYCAN |
2021 PORSCHE TAYCAN 4S |
Models from 2020
2020 PORSCHE CAYENNE E-HYBRID |
2020 PORSCHE CAYENNE S HYBRID |
2020 PORSCHE PANAMERA 4 E-HYBRID |
2020 PORSCHE TAYCAN |
2020 PORSCHE TAYCAN 4S |
WMP2 Workshop Campaign - Rework Charging Electronics (Porsche Mobile Charger) Update 11/22/22 Please be advised that a Customer Q&A is now attached below. This can be used by your dealer when speaking with customers about vehicles and chargers affected by WMP2. Update 8/31/22 Please be advised that the Owner's Manual Supplement (Part # PNA01200314) cannot be claimed as a part in WWS for WMP2 claims. As a result, the TI and below instructions have changed. Please invoice the cost of the Supplement and any associated shipping costs for the supplement all under part # WMP20000001 with the designation "Expendable items" with a maximum cost of $1.26. Please document a copy of the invoice for this in the warranty claim. A pack of Owner's Manual Supplements will be auto allocated to every dealer. Dealers should order additional stock as needed via PPL. WMP2 Workshop Campaign - Rework Charging Electronics (Porsche Mobile Charger) ID Number WMP2 Models Cayenne E-Hybrid (9YA/9YB) Panamera E-Hybrid (971) Taycan (Y1A/Y1B) Model Years 2017-2022 VIN list Attached Number of Affected VINs 26,597 Issue Description High temperatures can occur in the plug socket when charging the vehicle using the Porsche Mobile Char- 1 WMP2 Workshop Campaign - Rework Charging Electronics (Porsche Mobile Charger) ger in conjunction with NEMA industrial plugs due to the higher charging current. In this case, heat damage to the electrical socket cannot be ruled out. To prevent this from happening, a warning sticker will be affixed to the Porsche Mobile Chargers using the NEMA standard and the charging current will be initially limited to 50%. For further awareness, the customer will also be given a supplement to the Owner's Manual. What Dealers should do Please arrange for this measure to be carried out as soon as possible on affected vehicles. As of the time of this posting, the repair is immediately available. Parts are now available and can be ordered as normal via PPL. We will also be allocating a pack of the Owner's Manual Supplements to every dealer. TI Number No. 197-21 Customer Notification Attached below as of 9/30/22 Required parts and materials Parts: Part No. Designation - Location Quantity/vehicle V04015001FJ Warning sign - Porsche Mobile Charger 1 V04015001FK Warning sign - Porsche Mobile Charger Plus 1 V04015001FL Warning sign - Porsche Mobile Charger Connect 1 PNA01200314* Driver's Manual Supplement 1 WMP20000001* Shipping costs 1 2 WMP2 Workshop Campaign - Rework Charging Electronics (Porsche Mobile Charger) * Ordering the required Driver's Manual Supplement Please invoice the Driver's Manual Supplement PNA01200314 and any associated shipping costs for the supplement under part no. WMP20000001 with the designation "Expendable items" with a maximum cost of $1.26. Please document a copy of the invoice for this in the warranty claim. Materials (usually already available in the Dealer): Part No. Designation - Location Quantity/vehicle D 00940104 Cleaning solution 0.1 Expendable items 0.1 or WMP20000002** **For warranty processing, enter the Part No. WMP20000002 with the "expendable items" designation as an additional part costing $1.25 in the warranty claim. Warranty processing Scope 1: Reworking charging electronics (Porsche Mobile Charger) Damage Code WMP2 66 000 Repair Code 1 Working time 36 TU Scope 2: Reworking charging electronics (Porsche Mobile Charger Plus) Damage Code WMP2 66 000 Repair Code 1 Working time 36 TU Scope 3: Reworking charging electronics (Porsche Mobile Charger Connect) Damage Code WMP2 66 000 Repair Code 1 Working time 38 TU Please enter the campaign that was carried out in the Guarantee and Maintenance booklet for the vehicle. 3