B511522

10/26/22, 1:17 PM
51 15 22_GROANING SOUND IN THE D-PILLAR AREA
SIB 51 15 22
GROANING SOUND IN THE D-PILLAR AREA
2022-10-25
MODEL
E-Series
G26
Model Description
4 Series Gran Coupe
Production Date
July 1, 2021 – August 31, 2022
SITUATION
While driving on a rough road, a groaning sound is heard coming from the D-pillar trim panel and the
headliner.
The sound can occur on either the left or right-side D-pillar trim panels.
Note: Please see attached video V51 02 22
CAUSE
Unfavorable friction between the D-pillar trim
panel and the headliner.
CORRECTION
Apply film tape to the D-pillar as shown in the photo below. The film tape surface acts as a friction reducer.
PROCEDURE
Verify that a groaning sound from the D-pillar is heard. If yes, then.
1. Remove D-pillar trim panel following repair instructions in AIR/ISTA (51 43 259).
2. Apply film tape to the D-pillar as shown in
the photo.
Vehicle at room temperature for best
tape adhesion
Long side of the D-pillar: 215 mm
length of tape
Short side of the D-pillar: 65 mm
length of tape
3. Install the D-pillar back on the vehicle and verify the repair.
PARTS INFORMATION
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51 15 22_GROANING SOUND IN THE D-PILLAR AREA
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
Part Number
83 19 9 407 798
Description
Film Tape (B=15 mm, L=33 m)
Quantity
Sublet as
needed
CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
5143073900
D-pillar trim panel (inner) Unpleasant noises
Repairing One Side
Labor Operation
51 43 259
Description
Removing and installing trim for roof pillar at rear left or
right (Main work)
Labor Allowance
5 FRU
Or:
51 43 759
And, as necessary:
51 00 001*
Or
00 58 500*
And:
51 99 000
Removing and installing trim for roof pillar at rear left or
right (Plus work)
4 FRU
Localizing body complaint(s) (Work time)
WT
Diagnosis Worktime Flat Rate (See below)
2 FRU
Work time to apply film tape to the D-pillar (One side)
2 FRU
If you are using a Main labor code for another repair, use the Plus code labor operation 51 43 759 instead of
51 43 259.
Or:
Repairing Both Sides
Labor Operation
51 43 260
Description
Removing and installing side panels for rear roof pillars
(Main work)
Labor Allowance
9 FRU
Or:
51 43 760
And, as necessary:
51 00 001*
Or
00 58 500*
And:
51 99 000
Removing and installing side panels for rear roof pillars
(Plus work)
7 FRU
Localizing body complaint(s) (Work time)
WT
Diagnosis Worktime Flat Rate (See below)
2 FRU
Work time to apply film tape to the D-pillars (Both
sides)
3 FRU
If you are using a Main labor code for another repair, use the Plus code labor operation 51 43 760 instead of
51 43 260.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
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51 15 22_GROANING SOUND IN THE D-PILLAR AREA
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
And:
Sublet – Bulk Materials (RO and Claim Comments Required)
See the sublet
Sublet Code
reimbursement
4
calculations below
Reimbursement for the repair-related bulk material (Do not use
the BMW part number for claim submission)
Sublet reimbursement calculation for claiming the applicable repair-related bulk material (BMW part
numbers) is at the dealer net price amount for the quantity used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
Videos
51 01 22
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