SSM69558
Service Bulletin Details
Public Details for: SSM69558
Navigation errors or freezing on the `initalization` screen
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Models from 2023
| 2023 JAGUAR XF |
Models from 2022
| 2022 JAGUAR XF |
| 2022 JAGUAR XJ |
Models from 2021
| 2021 JAGUAR XF |
| 2021 JAGUAR XJ |
Models from 2020
| 2020 JAGUAR XF |
| 2020 JAGUAR XJ |
Models from 2019
| 2019 JAGUAR XF |
| 2019 JAGUAR XJ |
Models from 2018
| 2018 JAGUAR XF |
| 2018 JAGUAR XJ |
Models from 2017
| 2017 JAGUAR XF |
| 2017 JAGUAR XJ |
Models from 2016
| 2016 JAGUAR XF |
| 2016 JAGUAR XJ |
Models from 2015
| 2015 JAGUAR XF |
| 2015 JAGUAR XJ |
Models from 2014
| 2014 JAGUAR XF |
| 2014 JAGUAR XJ |
Models from 2013
| 2013 JAGUAR XF |
| 2013 JAGUAR XJ |
TOPIx - SSM69558 - Navigation errors or freezing on the `Initalization` screen Page 1 of 1 Reference SSM69558 XF / X250 Models XJ / X351 Title Navigation errors or freezing on the `Initalization` screen Category Electrical Last modified 07-Nov-2013 00:00:00 Symptom 207000 Entertainment Systems Issue: A customer may report that when trying to access the Navigation system they have errors or the system freezes on the “Initializing” screen. Cause: Software compatibility issues Action: If a customer reports the concern detailed above an IAM software update will be required using SDD. To complete the update follow the instructions below:-Ensure DVD 135 patch 9 or later is loaded Content -Connect the vehicle to a suitable power supply -Connect SDD to the vehicle -Start a new diagnostic session -Enter symptoms: Electrical - Information and entertainment system - Entertainment System -From the “Extras” tab select "Configure existing module Audio front control module" -When complete end the session, and disconnect SDD. -Disconnect the power supply http://topix.jaguar.jlrint.com/topix/service/archive/443621/index 11/7/2013