SSM70058
Service Bulletin Details
Public Details for: SSM70058
Diagnostic software hardware
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2023
| 2023 JAGUAR XF |
Models from 2022
| 2022 JAGUAR XF |
| 2022 JAGUAR XJ |
Models from 2021
| 2021 JAGUAR XF |
| 2021 JAGUAR XJ |
Models from 2020
| 2020 JAGUAR XF |
| 2020 JAGUAR XJ |
| 2020 JAGUAR XK |
Models from 2019
| 2019 JAGUAR XF |
| 2019 JAGUAR XJ |
Models from 2018
| 2018 JAGUAR XF |
| 2018 JAGUAR XJ |
Models from 2017
| 2017 JAGUAR XF |
| 2017 JAGUAR XJ |
| 2017 JAGUAR XK |
Models from 2016
| 2016 JAGUAR XF |
| 2016 JAGUAR XJ |
| 2016 JAGUAR XK |
Models from 2015
| 2015 JAGUAR XF |
| 2015 JAGUAR XJ |
| 2015 JAGUAR XK |
Models from 2014
| 2014 JAGUAR XF |
| 2014 JAGUAR XJ |
| 2014 JAGUAR XJR |
| 2014 JAGUAR XK |
Models from 2013
| 2013 JAGUAR XF |
| 2013 JAGUAR XJ |
| 2013 JAGUAR XK |
TOPIx - SSM70058 - Vehicle Communication Device fails to communicate to a vehicle a... Page 1 of 3 Reference SSM70058 XJ V8 / X308 XJ / X350 XK-SERIES / X100 XF / X250 Models XJ / X351 S-TYPE / X200 X-TYPE / X400 F-TYPE / X152 XK / X150 Vehicle Communication Device fails to communicate to a Title vehicle after update. Category Diagnostic Software Hardware Last modified 20-Nov-2013 00:00:00 Symptom 000101 Diagnostic Concerns Issue: Since an update of SDD software the DA Device may fail to communicate to the vehicle, or in certain instances a VIN read may be possible – but not all the vehicle modules are included in the SDD Session Data collect. Action: To apply the fix to the SDD machine, complete these instructions: Disconnect any Vehicle Communication Devices (VCI) from the SDD machine. Uninstall the DA J2534 software from the SDD machine. Uninstall the DA App Hub software from the SDD machine. Download and install updated DA J2534 software. Download and install updated DA App Hub software. Windows 7 - Uninstall Programs DA 2534 Software 1. Click Start 2. Select Control Panel 3. Select Programs 4. Click Programs and Features 5. Click on DA 2534 Software 6. Click the Uninstall button. 7. Programs and Features message box will shown 8. Select “Yes” DA App Hub Software 1. Click Start 2. Select Control Panel 3. Select Programs 4. Click Programs and Features 5. Click on DA App Hub Software 6. Click the Uninstall button. 7. Programs and Features message box will shown 8. Select “Yes” 9. Restart the SDD machine. Windows XP - Uninstall Programs http://topix.jaguar.jlrint.com/topix/service/archive/445913/index 12/4/2013 TOPIx - SSM70058 - Vehicle Communication Device fails to communicate to a vehicle a... Page 2 of 3 DA 2534 Software 1. Click Start 2. Select Control Panel 3. Click the Add/Remove Programs control panel icon 4. The Add/Remove control panel displays a list of software on your computer. 5. Click on DA 2534 Software 6. Click the Remove button. 7. Add and remove programs message box will shown 8. Select “Yes” DA App Hub Software 1. Click Start 2. Select Control Panel 3. Click the Add/Remove Programs control panel icon 4. The Add/Remove control panel displays a list of software on your computer. 5. Click on DA App Hub 6. Click the Remove button. 7. Add and remove programs message box will shown 8. Select “Yes” 9. Restart the SDD machine. Download updated DA J2534 Device software 1. Go to http://www.diagnosticassociates.com/download.htm, 2. Select Download link at the bottom of the DA J2534 Device Setup section. 3. Select Save. Content 4. Save DA J2534 Device Setup V4.0.zip to a USB Flash Drive. 5. Copy DA J2534 Device Setup V4.0.zip from the USB Flash drive and paste this onto your SDD Desktop. Download updated DA App Hub software 1. Go to http://www.diagnosticassociates.com/download.htm. 2. Select Download link at the bottom of the DA App Hub Setup section. 3. Select Save. 4. Save DAAppHub_V2.3.4.zip to a USB Flash Drive. 5. Copy DAAppHub_V2.3.4.zip from the USB Flash drive and paste this onto your SDD Desktop. Install updated DA J2534 Device software 1. Go to the SDD desktop 2. Double click DA J2534 Device Setup V4.0.zip to install the DA J2534 Device software. 3. Restart your SDD machine to complete the install. Install updated DA App Hub software 4. Go to the SDD desktop. 5. Double click DAAppHub_V2.3.4.zip to install the DA App Hub software 6. Restart your SDD machine to complete the install. Due to a concern with the latest version of SDD you will need to follow a specific process to get SDD to recognise the DA-Dongle/DA-VINA for the first time: 1. Power off your SDD machine. 2. Connect the DA-Dongle/DA-VINA to the vehicle. http://topix.jaguar.jlrint.com/topix/service/archive/445913/index 12/4/2013 TOPIx - SSM70058 - Vehicle Communication Device fails to communicate to a vehicle a... Page 3 of 3 3. Connect the DA-Dongle/DA-VINA to your SDD machine with the USB cable. 4. Power up your SDD machine 5. Launch SDD. 6. Confirm device is recognised by SDD in the System Information page. 7. Disconnect the VCI device from the vehicle. 8. Restart your SDD machine. 9. Use the DA App Hub to update your DA Device to Firmware Version V56. 10. Follow all prompts until the update process is complete. 11. Shut down your SDD machine. Note: For the first use on a vehicle after update complete the instructions below: 1. Connect the VCI device to the vehicle. 2. Connect the VCI device to SDD. 3. Start your SDD machine. 4. Launch SDD. http://topix.jaguar.jlrint.com/topix/service/archive/445913/index 12/4/2013