A4022492068702_1

Technical Service Bulletin
40 Visual complaint - grease emerging from swivel joint
40 22 49 2068702/1 December 1, 2022.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
e-tron GT, and
RS e-tron GT
2022 – 2023
All
Not Applicable
Condition
Customer states:
This is a visual complaint that the customer will not normally see. A lifting platform is required.
Workshop findings:
When inspecting the underbody of the vehicle, you notice grease emerging from the sleeve of the swivel joint on
the lower suspension link on the left and/or right side (Figure 1).
Figure 1: Grease emerging from swivel joint.
Technical Background
When the individual suspension components (wheel bearing housing, suspension link, etc.) are assembled,
grease may emerge from the sleeve when the components are bent/moved. The sleeve only forms a seal once
the wheel bearing housing has been bolted on.
The grease becomes liquid due to heat conditions, making it appear as though the sleeve is leaking.
Page 1 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Not applicable.
Service
• Do not replace any components.
• Clean the affected area and check the sleeve for damage. It is not necessary to reapply grease to the sleeve.
• Release the vehicle.
Warranty
Claim Type
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service
Number:
4036
Damage Code:
0010
Labor
Operations:
Clean and check 1 suspension link
Diagnostic
Time:
Claim
Comment:
4017 2999
20 TU
Clean and check 2 suspension links 4017 3099
30 TU
GFF
No allowance
0 TU
Road test prior to the service
procedure
No allowance
0 TU
Road test after the service
procedure
No allowance
0 TU
As per TSB 2068702/1
Page 2 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2068702) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.