A7022762048430_4
Service Bulletin Details
Public Details for: A7022762048430_4
This bulletin provides instructions for addressing various noises from the b-pillar.
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Models from 2019
| 2019 AUDI Q7 |
| 2019 AUDI Q8 |
Models from 2018
| 2018 AUDI Q7 |
Models from 2017
| 2017 AUDI Q7 |
Models from 2016
| 2016 AUDI Q7 |
Technical Service Bulletin 70 Noises from B-pillar area 70 22 76 2048430/4 December 1, 2022. Supersedes Technical Service Bulletin Group 70 number 22-75 dated September 1, 2022, for reasons listed below. Model(s) Year Q7 2016 – 2023 Q8 2019 – 2023 SQ7, SQ8, and RS Q8 2020 – 2023 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 4 - Revised Warranty (Updated claim types) 3 09/01/2022 Revised header (Add model and model years) Revised Technical Background (Modify root cause description) Revised Production Solution (Remove production solution) Revised Service (Modify service to apply adhesive tapes instead of lubricant) Revised Warranty (Modify labor operations) Revised Required Parts and Tools (Replace lubricant with adhesive tapes) 2 08/17/2017 Revised Warranty (Updated Claim Types) Revised Required Parts and Tools (Updated quantity) Customer states: • The customer hears various noises coming from the B-pillar or door area when driving on rough roads or when the vehicle flexes. Technical Background Page 1 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Relative movement between the upper B-Pillar trim and the body may be the source of the noises. Production Solution Not applicable. Service The following materials are required for this repair: • Webbing adhesive tape D004350A2 for upper mounting points of the upper B-Pillar trim. • Fleece adhesive tape D373125A2 for the lower mounting points of the upper B-Pillar trim. 1. Remove the affected upper B-Pillar trim according to: Elsa>>Repair manual>>Body>>Body Interior>>70 Interior Trim>>Vehicle Interior Trim Panels>>B-Pillar Trim Panel, Removing and Installing>>BPillar Upper Trim Panel, Removing and Installing. 2. Apply two pieces of webbing adhesive tape D004350A2 to the upper mounting points of the B-Pillar trim (Figure 1-2). Figure 1-2. D004350A2 tape applied to the upper mounting points of the Q7/Q8 upper B-Pillar trim Page 2 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin For better adhesion to the trim mounting points, cut the webbing adhesive tape long enough to fold the tape over (Figure 3). Figure 3. Webbing adhesive tape folded over on mounting points 3. Apply two pieces of fleece adhesive tape D373125A2 to the lower mounting points of the B-Pillar trim (Figure 4). Figure 4. D373125A2 tape applied to the lower mounting points of the Q7/Q8 upper B-Pillar trim. Page 3 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin For better adhesion to the trim mounting points, cut the fleece adhesive tape long enough to fold it over (Figure 5). Figure 5. Fleece adhesive tape folded over on mounting points 4. Reinstall upper B-Pillar trim according to the Elsa repair manual. Apply this repair solution to the other side as well should there be noises from both the right and left inner BPillar trim. 5. Test drive the vehicle to verify that the noises from the upper B-Pillar trim are no longer present. Warranty Claim Type: • 110 up to 6 Months/6,000 Miles. • 1AM over 6 months/6,000 Miles. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 7067 Damage Code: 0020 Labor Operations: B-pillar trim remove and reinstall, one side 7067 1900 See SRT with associated operations Rework one B-pillar trim 10 TU 7067 4999 -or- B-pillar trim remove and reinstall, both sides 7067 2000 See SRT with associated operations Page 4 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Rework both B-pillar trims 7067 5099 20 TU GFF No allowance 0 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU As per TSB 2048430/4 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA D 004350A2 Webbing adhesive tape 0.1 D 373125A2 Fleece adhesive tape 0.1 Additional Information All parts and service references provided in this TSB (2048430) are subject to change and/or removal. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 5 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.