MB Launch NCU-VS

Classified as MB Internal
News Channel Update | Vans Customer Service and Parts
TO: Mercedes-Benz Dealer Principals, General
Managers, Sales Managers, Service Managers,
Parts Managers
FROM: Anthony Washington, Department
Manager, Regulations and Certifications
Re: Service Campaign Notification
Model 907 (Sprinter)
Model Year 2022
Retrofit PTC Heater
DATE: August, 2022
Due to a clerical error, the parts for this campaign is not yet available.
Parts should be available to order by end of August.
IMPORTANT SERVICE CAMPAIGN INFORMATION
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
770.705.0600
Classified as MB Internal
News Channel Update | Vans Customer Service and Parts
Campaign No. :
2022070014
Campaign
Desc.
:
VS3WALUZU
Retrofit PTC Heater
This is to notify you of the upcoming Service Campaign to Retrofit the PTC Heater on approximately 1,193 MY22 MercedesBenz Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI.
Background
Due to global supply constraints the PTC Heater was not installed at the time of manufacturing on
certain Mercedes-Benz Sprinter vehicles.
Issue
MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will retrofit the
What We’re Doing PTC heater in the affected vehicles.
Parts will be available end of August, 2022
Parts
Vehicles Affected
Vehicle Model Year(s) Model Year 2022
Vehicle Model
Sprinter, VS30 / Platform 907
Vehicle Populations
Total Vehicles
Population
Dealer
Inventory
1,193
21
Next Steps/Notes
AOMS/SOMS
Please ensure your dealers have read and understand this notice.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality
and customer satisfaction.
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
770.705.0600
Campaign No. 2022070014 August, 2022
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 907 Model Year 2022
Retrofit PTC Heater
Due to global supply constraints the PTC Heater was not installed at the time of manufacturing on certain
Mercedes-Benz Sprinter vehicles. An authorized Mercedes-Benz Sprinter dealer will retrofit the PTC
heater in the affected vehicles.
Prior to performing this Service Campaign:
•
Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired.
•
Please review the entire Service Campaign bulletin and follow the repair procedure exactly as
described.
Approximately 1,193 Sprinter vehicles are affected.
Order No. V-SC-2022070014 This bulletin has been created and maintained in accordance with MBUSASLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Model
907.### 1#
with code HH2 (Electrically powered hot-air auxiliary heater)
Modification notes
09.06.2022 GB references added for videos.
Operation step 1
Operation no. of the operation texts or standard texts and flat rates
Category Op. no.
Operation text
L
02 0003
Operations: Retrofit PTC booster heater
1
Time
0.8hrs
Damage COde Code
06 991 05
VS3WALUZ
U
PTC heater booster
D83.70-A021-06
V-SC-2022070014
1
D83.70-A022-79
6
7
8
Cover
Screw
Connector
9
10
20
Heater housing
Positive line
Cable tie
D83.70-A023-78
Shown on model 907
10
Positive line
2
17
Cover
V-SC-2022070014
1
7
8
9
10
14
PTC heater booster
Screw
Connector
Heater housing
Positive line
Ground cable
D83.70-A028-82
D83.70-A029-79
A
B
Model 907
Model 910
10
18
Positive line
Prefuse box
V-SC-2022070014
19
Nut
3
aDanger
Notice
Notice
Notice
4
Risk of fire/risk of explosion due
to short circuit and escaping
oxyhydrogen gas. Risk of (burn)
injury caused by caustic burns to
eyes, skin and mucous
membranes from battery
electrolyte/mist, short circuit and
arcing. Risk of poisoning caused
by swallowing battery electrolyte
or absorption of lead through the
skin or body orifices. Risk of
death due to voltage U >= 30 V
AC and U >= 60 V DC.
Information on preventing damage
to electronic components due to
electrostatic discharge
Notes on battery
Notes on carrying out repair work
in the vehicle interior
AS54.10-Z-0001-01A
No fires, sparks, open flames, or
smoking. Wear acid-resistant
gloves, clothing, and glasses. Pour
battery acid only into suitable and
appropriately marked containers.
V-SC-2022070014
AH54.00-P-0001-01A
AH54.10-P-0001-01A
AH68.00-D-0001-01KOS
g
1
Check
Affected vehicles: Retrofit PTC
SM83.70-D-0028-01AAA
booster heater (code:
VS3WALUZU, acc. no.: 06 991 05)
Model 907.### ## as of 002101 up
to 452179
SM83.70-D-0028-01AAB
Clip: Retrofit PTC booster heater
(code: VS3WALUZU, acc. no.: 06
991 05)
Model 907.### 1#
Check whether the vehicle is
affected by the measure.
with code HH2 (Electrically
powered hot-air auxiliary heater)
GB83.70-D-0000-04A
i
A video with a simplified
GB83.70-D-0000-04C
presentation is available for this
measure. Nevertheless, all work
instructions and information in
this document are to be
observed as a matter of priority.
e
2
f
3
f
f
Remove
Detach ground line of on-board
electrical system battery.
Remove on-board electrical
system battery cover.
AR54.10-D-0029TS
Model 907
V-SC-2022070014
AR54.10-D-0009TSR
5
4
Remove the cover (6).
i
To do so, unscrew screw (7) and
release retaining tab (arrow A).
i
The cover (6) is no longer required.
5
Disconnect plug (8) from air
conditioner box (9).
i
The plug (8) must not be
connected to the air conditioner
box (9).
6
Remove protective cover of
positive line (10).
i
To do so, separate cable tie.
The protective cover is no longer
required.
7
8
Cut cable tie (20).
Detach cover (17) from positive
terminal of on-board electrical
system battery.
Remove protective cover of
positive line (10).
9
10
Retrofit PTC booster heater (1)
Retrofit PTC booster heater (1).
Model 907
i
To do so, separate cable tie.
The protective cover is no longer
required.
p
Install PTC booster heater (1)
straight into air conditioner box (9).
When installing, do not tilt the
PTC booster heater (1).
Otherwise damage at the PTC
heater booster (1) could occur.
i
Lock PTC booster heater (1) at
retaining tab (arrow A).
11
12
13
14
6
Screw in screw/bolt (7).
Connect electrical connector (8) to
PTC booster heater (1).
Attach positive line (10) to PTC
n Nut, positive line to PTC
booster heater (1).
heater booster
Attach ground line (14) to PTC
booster heater (1).
BA83.70-Z-1002-02KTS
n Nut, ground line to PTC heater BA83.70-Z-1001-02KTS
booster
V-SC-2022070014
15
Attach positive line (10) to free
contact pins of prefuse box (18).
i
907:
Contact pin "5"
i
For this purpose, remove nut (19).
Note torque specifications on
housing of prefuse box (18).
M6 = 8 Nm
16
f
g
17
Connect ground line of on-board
electrical system battery.
AR54.10-D-0029TS
Check
Connect diagnostic system.
a
AD00.00-D-2000-06TS
i
It is absolutely essential to
precisely follow the operation steps
as described in the vehicle
diagnosis system.
18
Perform function test of PTC
heater booster (1).
d
19
Install
Install in the reverse order.
i
To do so, use XENTRY Diagnosis.
Select
Control units view →
N22/1 - Air conditioning system
(AAC) →
Actuations →
N33/4 (PTC booster heater control
unit).
It is absolutely essential to
precisely follow the operation steps
as described in the vehicle
diagnosis system.
i
Operation steps 9 to 3.
n Heater booster unit
Number
Designation
BA83.70-Z-1001-02KTS
Nut, ground line to PTC heater booster
V-SC-2022070014
Nm
Model 907
Model 910 with
engine 651, 654
10
7
n Heater booster unit
Number
Designation
BA83.70-Z-1002-02KTS
Nut, positive line to PTC heater booster
Parts ordering note
Part no.
N 000000 003477
A 447 830 08 61
8
Designation
Nut
PTC heater booster
Nm
Model 907
Model 910 with
engine 651, 654
8
Quantity
1
1
V-SC-2022070014