RGA 27261
Service Bulletin Details
Public Details for: RGA 27261
Notice to return gaskets that do not conform to manufacturing standard
- 9999 -
Models from 9999
9999 TENNECO TENNECO |
Product Notice Date: August 17, 2022 Contact Number: 734-384-7898 Contact Name(s): Tenneco / DRiV Warranty Products Part Numbers: VS50608R, HS26241PT, HS26239PT, HS26239PT1, HS26370PT, HS26370PT1, LKQ5770, 2603179 Product Descriptions: Valve Cover Gasket Set, Head Gasket Set, Full Gasket Set Packaging Label Date Codes Affected: From 211101 to 220228 Reason / Process For Return Our records indicate that we shipped you one or more of the products listed above that does/do not conform to our standards. Please scrap inventory of the part number(s) with the affected packaging label date codes shown above. 1. Please visually inspect sets within the date codes shown above and scrap affected sets using the affidavit form included. Pictures of the location of the date codes can be found below. 2. Email a copy of the completed affidavit to [email protected], referencing RGA 27261 in the subject line. 3. Credit will be issued to your account upon receipt of affidavit form. If you have any questions, please call 734-384-7898 and speak with a Warranty CSR. Visual Aid Date Code Location Example The Date Code is located on the bottom right-hand corner of the package. From 211101 to 220228 Part image example Unaffected gaskets will have these bumps. Affected gaskets will not have bumps. AFFIDAVIT OF DESTRUCTION TRC/RGA # Customer Ref #: Customer Name : Customer Acct #: DC Location and # : We, the undersigned, certify that we personally witnessed and/or supervised the destruction of the attached list(s) of _____________________________ BRAND NAME We further agree that DRiV will not be responsible for any future requests for credit on these specific sku’s at this location. Product has been: Destroyed in field (if under 60 units) Shipped to: ________________________________________________________________ for destruction (if over 60 units) (include all contact information, including phone number) Provide a final inventory list of the product destroyed – part number and quantity. Destruction took place on _____/______ / 2022 At ______________________________________________________________________________ The individuals signing on behalf of the Customer and DRiV below represents that the information in this form is accurate under penalty of perjury. Both the Customer and the individual signing on behalf of the Customer will be liable for any damages incurred by DRiV, directly or indirectly, as a result of any inaccuracy supplied in this form. Signatures required: must be signed by DRiV personnel and customer ________________________________________ ________________________________________ DRiV Signature Customer Signature ________________________________________ ________________________________________ DRiV Printed Name/Title Customer Printed Name/Title ________________________________________ ________________________________________ Date Date