A9322932068370_2

Technical Service Bulletin
PSS 93 Electrical Malfunction Message Displayed on Start up, DTCs P060600 and P0A1B00 Stored in
Electric drive 2
93 22 93 2068370/2 December 16, 2022. Supersedes Technical Service Bulletin Group 93 number 22-84 dated
November 7, 2022, for reasons listed below.
Model(s)
Year
VIN Range
Q4 e-tron
quattro, and Q4
Sportback e-tron
quattro
2022
All
2023
000001 - 000056
Vehicle-Specific Equipment
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Warranty (Updated Labor Ops)
1
11/07/2022
Initial publication
Customer states:
• Intermittently at start-up driver receives a malfunction message in the instrument cluster “Electrical system
malfunction! Please contact Service” (Figure 1).
• After a key cycle the vehicle operates normally.
Figure 1. A malfunction message is shown in the instrument cluster.
Workshop findings:
The following DTCs are stored Electric drive 2 (DMC2), J944 (address word 00CE):
• DTC P060600: ECM/PCM Processor.
• DTC P0A1B00: Drive Motor "A" Control Module.
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Software communication timing error on start-up.
Production Solution
Not applicable.
Service
If the above concern applies to the vehicle continue as follows:
Try to confirm the following:
• The warning is displayed on vehicle start-up.
• After an ignition cycle the vehicle operates normally.
• Clear the DTCs with the scan tool and confirm the vehicle drives normally on a test drive.
If the DTCs can be cleared and the vehicle drives normally the vehicle can be released to the customer.
Do not replace any parts as it will not fix the concern.
Explain to the customer that a solution for this concern is currently under investigation.
Explain to the customer if the concern happens again they should turn the ignition off, wait a couple of seconds,
and then turn the ignition back on. The vehicle will then operate normally.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service).
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9350
Damage Code:
0039
Diagnostic Time:
GFF – Checking and clearing faults
0150 0000
Time stated on
the diagnostic
protocol (Max 30
TU)
Road test prior to service procedure
No allowance
0 TU
© 2022 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after service procedure
Claim Comment:
0121 0004
10 TU
As per TSB 2068370/2
Additional Information
All part and service references provided in this TSB (2068370) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2022 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.