C2592

9/6/22, 9:20 AM
L9 MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign
Warranty Field Campaign
Campaign Number: c2592
Revision:
L9 MY17-18 Truck EONOx Sensor Diagnostics
Emissions Calibration Campaign
Released Date: 18-Aug2022
Expiration Date (U.S. and
Canada): 16-Aug-2027
Expiration Date
(International): 16-Aug2027
Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This campaign enables authorized repair locations to recalibrate the Engine Control Module on
certain L9 MY2017-18 CM2350 engines in automotive applications to the latest revision. This
calibration update provides improvements to Engine Out NOx Sensor diagnostics in order to meet
certain On-board Diagnostics requirements.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action, and
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Use the ECM Calibration Revision History available on QuickServe® Online to confirm the
revision date of the calibration currently installed in the engine. If required, update the ECM to
the most recent calibration revision available using Procedure 019-032 in the appropriate
Service Manual.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html
1/4
9/6/22, 9:20 AM
L9 MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign
2. If ECM already contains the most recent calibration revision, DO NOT recalibrate the engine,
no further action is needed. File a claim for Admin and 17-902 Campaign Check to close the
eligibility of the engine.
Note : Certified repair locations outside of California, who elect to perform this
campaign on engines installed in vehicles which are registered in the state of
California, are authorized to do so if they have the two items noted below in their
inventory. Please note that the Label, Authorized Change and the Proof of
Correction Form MUST be ordered through standard parts processes. They
are NOT available on QuickServe® Online.
3. If applicable, a Label Authorized Change, Cummins part number 5297400, must be filled out
and affixed to the engine. Clearly print or type ECM RECALIBRATION UPDATE in the center
box. Fill in the Campaign Number, Distributor or Dealer Code, and Date information. Peel off
the backing material and install the label on the engine valve cover near the engine data plate.
There is a clear protective cover on this label; peel the backing off of this cover and push the
clear cover over the printed material. This will help protect the label during engine operation.
Label cost and appropriate SRT time can be claimed per Campaign guidelines.
4. If applicable, an Emissions Campaign - Proof of Correction form, Bulletin # 4310621, must be
filled out and provided to the Customer. Inform the Customer to retain this certificate as proof
that the Emissions Campaign has been performed. This form may be required as proof of an
Emissions Campaign by the State of California, for vehicles registered in that state, the next
time the vehicle registration is renewed. Form cost and appropriate SRT time can be claimed
per the Campaign guidelines.
5. File one claim for the listed parts and required labor associated with this repair. Again, SRT
17-902 should ONLY be claimed if the unit DID NOT require calibration.
Material Disposition
There are no materials involved in the field action.
Reimbursements
Parts
Note : All Parts listed are OPTIONAL. Select ONLY the appropriate parts for the repair
performed.
The following parts are covered under this field action:
Part Number
Quantity
Description
431062100
1
PROOF OF CORRECTION OPTIONAL
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html
2/4
9/6/22, 9:20 AM
L9 MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign
Part Number
Quantity
Description
529740000
1
LABEL - AUTHORIZED OPTIONAL
Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. Claim ONLY the appropriate calibration SRT and Admin if the unit DID
require an updated calibration. Only SRT 17-902 and Admin should be claimed if the
unit DID NOT require calibration.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90X
TECHNICIAN
ADMINISTRATIVE TIME FIELD ACTION SERVICE
EVENT
17-902
CAMPAIGN/ATC CHECK
(OPTIONAL)
19-0G5
ENGINE CONTROL
MODULE CALIBRATION
CODE - TRANSFER (CMI)
(OPTIONAL)
Time (hrs)
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to
complete the repair, but not listed, may be claimed in Other Claimables. Please
consolidate all consumables and claim them as one line item in Other Claimables titled
CAMPAIGN SUPPLIES or other appropriate selections. Please include brief summaries
on the details of items claimed. A lack of documentation in the narrative may result in a
reduction in claim reimbursement or claim denial.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html
3/4
9/6/22, 9:20 AM
L9 MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign
Claim Codes
Description
Code
Account Code:
65
Pay Code:
North America Distributor = X
Pay Code:
North America Dealer = D
Pay Code:
International Distributor = I
Pay Code:
International Dealer = R
Failure Code:
WEQPEZ
Attachments
Click here to see c2592_esn-list.xlsx
(/service/english/attachments/c2592_esn-list.xlsx)
Engine Family
Fuel System
ISL, ISLe3, QSL9
Design Application
Automotive
Market Application
Military-Tactical
Document History
Date
Details
Document created; 16-Aug-2022
Last Modified: 18-Aug-2022
https://cst.cummins.com http://edsprod.cummins.com https://gpst.cummins.com
https://quickserve.cummins.com https://parts.cummins.com https://store.cummins.com
https://wwsps.cummins.com https://access.cummins.com https://commerce.cummins.com
https://qsservices.cummins.com https://webparts.cummins.com https://qsservices.cummins.com
https://adminportal.cummins.com 0sp4N000000PGNq https://cumminscommerce.force.com
https://mylogin.cummins.com/web/idp/login
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html
4/4