T-SB-0049-21 Rev
Service Bulletin Details
Public Details for: T-SB-0049-21 Rev
Models from 2020
2020 TOYOTA HIGHLANDER |
2020 TOYOTA HIGHLANDER HYBRID |
T-SB-0049-21 Rev1 June 25, 2021 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Service Category Engine/Hybrid System Section Fuel System Market USA Applicability YEAR(S) MODEL(S) 2020 - 2022 Highlander, Highlander HV 2021 - 2022 Sienna HV ADDITIONAL INFORMATION REVISION NOTICE December 09, 2022 Rev1: Applicability has been updated to include 2022 model year Highlander, Highlander Hybrid, and Sienna Hybrid vehicles. The Production Change Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Introduction Some 2020 – 2022 Highlander and Highlander Hybrid and 2021 – 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure – Too Low) and/or P107A2A (Fuel Rail Pressure Sensor (Low) Signal Stuck in Range) present. This condition may occur when the vehicle is operated at high altitude and high temperature; typically, above 3,300 feet (1,000 meters) and ambient temperature above 85°F (30°C). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition. © 2022 Toyota Motor Sales, USA Page 1 of 11 T-SB-0049-21 Rev1 June 25, 2021 Page 2 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below. MODEL PLANT PRODUCTION CHANGE EFFECTIVE VIN TMMI (West) 5TDYZRAH#N127216 5TDFZRAH#N127216 5TDHZRAH#N127216 5TDGZRAH#N127216 5TDCZRAH#N127216 5TDZZRAH#N127216 5TDLZRAH#N127216 5TDJZRAH#N127216 5TDLZ3AH#N127216 5TDFZRBH#N229664 5TDDZRBH#N229664 5TDLZ3BH#N229664 5TDGZRBH#N229664 5TDHZRBH#N229664 5TDBZRBH#N229664 5TDCZRBH#N229664 5TDLZRBH#N229664 5TDJZRBH#N229664 TMMI (East) 5TDYZRAH#N553137 5TDHZRAH#N553137 5TDGZRAH#N553137 5TDZZRAH#N553137 5TDCZRAH#N553137 5TDDZRBH#N582995 5TDHZRBH#N582995 5TDGZRBH#N582995 5TDCZRBH#N582995 5TDBZRBH#N582995 Highlander © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 3 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Production Change Information (continued) MODEL PLANT PRODUCTION CHANGE EFFECTIVE VIN TMMI (West) 5TDFARAH#N99159 5TDYARAH#N99159 5TDLA3AH#N99159 5TDGARAH#N99159 5TDAARAH#N99159 5TDHARAH#N99159 5TDZARAH#N99159 5TDEBRCH#N99159 5TDXBRCH#N99159 5TDFBRCH#N99159 5TDDBRCH#N99159 5TDLB3CH#N99159 5TDGBRCH#N99159 5TDHBRCH#N99159 5TDABRCH#N99159 5TDLC3CH#N99159 5TDBBRCH#N99159 TMMI (East) 5TDYARAH#N516162 5TDAARAH#N516162 5TDGARAH#N516162 5TDHARAH#N516162 5TDZARAH#N516162 5TDDBRCH#N516162 5TDXBRCH#N516162 5TDHBRCH#N516162 5TDGBRCH#N516162 5TDABRCH#N516162 5TDBBRCH#N516162 Highlander HV © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 4 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Production Change Information (continued) MODEL Sienna HV PLANT PRODUCTION CHANGE EFFECTIVE VIN TMMI (East) 5TDGSKFC#NS68445 5TDZSKFC#NS68445 5TDESKFC#NS68445 5TDXSKFC#NS68445 5TDDSKFC#NS68445 5TDYSKFC#NS68445 5TDJSKFC#NS68445 5TDASKFC#NS68445 5TDBSKFC#NS68445 5TDKSKFC#NS68445 5TDZRKEC#NS68445 5TDERKEC#NS68445 5TDGRKEC#NS68445 5TDDRKEC#NS68445 5TDXRKEC#NS68445 5TDYRKEC#NS68445 5TDJRKEC#NS68445 5TDKRKEC#NS68445 5TDBRKEC#NS68445 Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 800269 Reprogram Engine ECM (PCM) 0.7 89661-######* 8A 74 *Warranty claim MUST be submitted with the correct 10-digit OFP. Choose the correct OFP for the vehicle being repaired by searching for the parts in the Electronic Parts Catalog using the VIN filter. APPLICABLE WARRANTY This repair is covered under the Toyota Federal Warranty. This warranty is in effect for 96 months or 80,000 miles, whichever occurs first, from the vehicle’s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin. © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 5 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Parts Information MODEL Highlander Highlander HV Sienna HV All PART NUMBER PREVIOUS NEW 89661-0EB63 89661-0EB64 89661-0EB65 89661-0EB72 89661-0EB73 89661-0EB74 89661-0EB83 89661-0EB84 89661-0EB85 89661-0EG01 89661-0EG02 89661-0EG03 89661-0EG11 89661-0EG12 89661-0EG13 89661-0EG21 89661-0EG22 89661-0EG23 89661-0EK70 89661-0EK71 89661-0EK90 89661-0EK91 89661-0EC00-D 89661-0EC01 89661-0EC02 89661-0EG30-A 89661-0EG31 89661-0EG32 89661-0EE60 89661-0EE61 89661-08650 89661-08651 89661-08652 89661-08700 89661-08701 00451-00001-LBL PART NAME QTY Computer, Engine Control (ECM/PCM) – Authorized Modifications Labels 1 NOTE The ECM (PCM) should NOT be replaced as part of the Repair Procedure. Authorized Modifications Labels may be ordered in packages of 25 from the Materials Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Materials Orders. © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 6 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER Techstream ADVI* PART NUMBER QTY TSADVUNIT Techstream 2.0 TS2UNIT ADE 1 Techstream Lite TSLITEPDLR01 Techstream Lite (Green Cable) TSLP2DLR01 *Essential SST. NOTE Only ONE of the Techstream units listed above is required. Software version 17.20.013 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. Use Techstream or an approved J2534 interface to perform flash reprogramming updates. Visit techinfo.toyota.com for more information regarding J2534 reprogramming. SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY Battery Diagnostic Tool* DCA-8000P T 1 *Essential SST. NOTE Additional SSTs may be ordered by calling 1-800-933-8335. © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 7 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Calibration Information CALIBRATION ID MODEL MODEL YEAR ENGINE PREVIOUS NEW 896630E62000 896630E62100 896630E62200 896630E62300 896630E62400 896630E62500 896630E63000 896630E63100 896630E63200 896630E63300 896630E64000 896630E64100 896630E64200 896630E64300 896630E64400 896630E64500 896630EB1000 896630EB1100 896630EB1200 896630EB1300 896630E53000 896630E53100 896630E53200 896630EB2000 896630EB2100 896630EB2200 896630EB2300 896630ED9000 896630ED9100 896630EE1000 896630EE1100 2020 896630E66000 896630E66100 896630E66200 2021 896630EB3000 896630EB3100 896630EB3200 896630EE4000 896630EE4100 2021 896630857001 896630857101 896630857201 2022 896630841000 896630841100 2020 Highlander 2GR-FKS 2021 2022 Highlander HV 2022 Sienna HV A25A-FXS © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 8 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Repair Procedure 1. Confirm the condition exists. Using Techstream, check for the following stored DTCs: P0087 – Fuel Rail/System Pressure – Too Low P107A2A – Fuel Rail Pressure Sensor (Low) Signal Stuck in Range Are ANY of the DTCs listed above present? YES — Continue to step 2. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual 2. Confirm the freeze frame data for DTCs P0087 and/or P107A2A. A. Is the ambient temperature above 85°F (30°C)? YES — Continue to substep B. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. B. Is the atmospheric pressure at or below 12.7 psi gauge (-2 atm)? YES — Continue to substep C. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. C. Confirm remaining fuel volume. Is the remaining fuel volume above 15%? YES — Continue to step 3. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 9 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Repair Procedure (continued) 3. Use Techstream to confirm if the ECM (PCM) calibration has been updated and check for the Authorized Modifications Label affixed to the vehicle in the locations shown below. Is the calibration ID listed in Techstream and on the label the latest ECM (PCM) calibration? YES — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. NO — Continue to step 4. Figure 1. Location of Authorized Modifications Label on 2020 – 2022 Highlander and Highlander HV TOYOTA MOTOR CORPORATION AUTHORIZED MODIFICATIONS THE FOLLOWING MODIFICATIONS HAVE BEEN MADE: 1 2 THESE MODIFICATIONS HAVE BEEN APPROVED AS APPROPRIATE BY EPA AND CARB 3 DEALER CODE: CHANGE AUTHORITY: 4 DATE: 5 1 Replacement ECM (PCM) Part Number (e.g., 89661-0EB65) 4 Date Completed 2 New Calibration ID (e.g., 896630E62500) 5 This SB Number 3 Dealer Code © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 10 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Repair Procedure (continued) Figure 2. Location of Authorized Modifications Label on 2021 – 2022 Sienna HV TOYOTA MOTOR CORPORATION AUTHORIZED MODIFICATIONS THE FOLLOWING MODIFICATIONS HAVE BEEN MADE: 1 2 THESE MODIFICATIONS HAVE BEEN APPROVED AS APPROPRIATE BY EPA AND CARB 3 DEALER CODE: CHANGE AUTHORITY: 4 DATE: 5 1 Replacement ECM (PCM) Part Number (e.g., 89661-08652) 4 Date Completed 2 New Calibration ID (e.g., 896630857201) 5 This SB Number 3 Dealer Code © 2022 Toyota Motor Sales, USA T-SB-0049-21 Rev1 June 25, 2021 Page 11 of 11 MIL ON With DTCs P0087 and/or P107A2A at High Altitude and With High Temperatures Repair Procedure (continued) 4. Flash reprogram the ECM (PCM). NOTE The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage at 13.5V while flash reprogramming the vehicle. For details on how to use the battery diagnostic station, refer to the DCA-8000 Instruction Manual located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics. For 2020 – 2022 model year Highlander and Highlander Hybrid vehicles follow the procedures outlined in T-SB-0134-16, Techstream ECU Flash Reprogramming Procedure, and flash the ECM (PCM) with the NEW calibration file update. For 2021 – 2022 model year Sienna Hybrid vehicles follow the procedures outlined in T-SB-0107-20, ECU Flash Reprogramming With Security Signature, and flash the ECM (PCM) with the NEW calibration file update. 5. Prepare and install the Authorized Modifications Label. A. Using a permanent marker, enter the following information on the label: ECM (PCM) part number [Refer to the Parts Information section for the NEW PART NUMBER] Calibration ID(s) [Refer to the Calibration Information section for the NEW CALIBRATION ID] Dealer Code Repair Date Change Authority [This bulletin number] B. Install the Authorized Modifications Label onto the vehicle at the locations shown in Figures 1 and 2. The Authorized Modifications Label is available through the MDC, P/N 00451-00001-LBL. 6. Using Techstream, perform a Health Check to confirm that the NEW calibrations updated successfully. 7. Clear DTCs and confirm the condition is no longer present. © 2022 Toyota Motor Sales, USA