TJ36374

Service and Parts Business
Technical Journal
TITLE:
General radio deviations ICUP vehicles
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36374.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2022-12-06
2022-12-19
FUNC GROUP:
FUNC DESC:
3910
Radio equipment, production
Page 1 of 2
“Right first time in Time”
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If experiencing any of the below described symptoms (mainly DAB functions), please see advice under
“Service”.
Symptoms:
- Pictures and text from radio stations are shown with delay
- Pictures and text from radio stations stops updating
- At startup, radio plays different radio stations than last used
- List of radio stations and favorites is empty (DAB and FM)
- SiriusXM channel information is not updating - but playing selected station(s)
IHU = Infotainment Head Unit
DAB = Digital Audio Broadcasting
CSC Customer Symptom Codes
Code
7W
DP
FE
HQ
Description
Radio/Interference/FM and DAB
Radio/Does not work
Radio/Setting frequency (station or pre-set) does not work
Radio/Poor reception/FM and DAB
Produced and printed in the USA and available as an electronic document.
© 2022 VOLVO CAR USA, LLC
Technical Journal 36374.2.0
DTC Diagnostic Trouble Codes
Vehicle Type
Type
224
225
227
235
236
238
246
256
536
536
539
Eng
ED
EF
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2023-9999
2023-9999
2023-9999
2022-9999
2022-9999
2022-9999
2022-9999
2023-9999
2021-9999
2022-9999
2022-9999
E400V6
E400V2
Plant
Chassis range
0000001-0999999
0640047-9999999
-
Struc Week
Range
202222-999952
202222-999952
202222-999952
202122-999952
202122-999952
202122-999952
202122-999952
202222-999952
202037-999952
202146-999952
202139-999952
SERVICE:
*Software improvements for symptoms described under “description” have been released under
software V2.5. If an earlier software version exists, please perform a Total Upgrade in accordance with
TJ 31543.
Warranty claim info:
Note that the TJ number must be stated in repair order text.
To get a warranty claim accepted for a job described in this TJ, please use following VST OP number:
36004-2
Failing Part: No part replacement accepted
VST Operation Number
VST Operation Number
36004-2
Description
Software control module downloading
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support not needed”, use function group 3910.
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2022-12-19