A6023612063187_2

Technical Service Bulletin
60 Panoramic sunroof opening outer perimeter seal is loose
60 23 61 2063187/2 January 9, 2023. Supersedes Technical Service Bulletin Group 60 number 21-53 dated May
7, 2021, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Q5, SQ5, and Q7 2017 – 2024
A4, S4, A4
allroad, Q3, and
Q8
e- tron quattro
2019 – 2024
2019
2021 – 2024
Q5 e quattro, etron Sportback 2020 – 2024
quattro, and SQ7
Q5 Sportback,
SQ5 Sportback, 2021 – 2024
SQ8, and RS Q8
e-tron S quattro
2022 – 2024
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Warranty (updated Labor Operation)
1
05/21/2021
Initial publication
Customer states:
One or a combination of the following symptoms:
• They hear wind noise in the roof area with the sunroof panel closed.
• They have seen water drip from the headliner area.
• The sunroof opening perimeter seal is distorted and/or not flush with the roof panel.
Technical Background
Page 1 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
The adhesion of the sunroof opening perimeter seal to the roof panel may be compromised or have failed
completely. There could possibly be any degree of detachment any of which could cause the symptoms specified
in this TSB. Any detachment whatsoever discovered in the inspection is a possible point of entrance for wind
and/or water entry into the cabin. Any detachment must be corrected by replacement of the sunroof opening
perimeter seal.
Production Solution
Not applicable.
Service
1.
Begin the inspection of the sunroof opening
perimeter seal adhesion by fully opening the front
sunroof glass panel (Figure 1).
Figure 1. Front sunroof panel open.
2.
Press the seal downwards and inwards with your
fingers until the adhesive tape for the seal is
visible (Figure 2). The foam adhesive tape may be
stretched but it must not be loose or detached
from the roof panel to any degree.
Figure 2. Checking the adhesion quality.
Page 2 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
3.
Figure 3 shows a properly adhered adhesive
band.
Figure 3. A properly adhered perimeter seal.
4.
Repeat this procedure centimeter by centimeter over the entire length of the front sunroof opening. When
this is completed, close the front sunroof panel.
5.
Using the same inspection principle used in the
inspection of the front portion of the sunroof
opening perimeter seal check the seal adhesion in
the rear portion of the sunroof opening (Figure 4).
Figure 4. Begin inspection of the rear portion of the
perimeter seal.
6.
Figures 5 – 8 clearly show that the adhesive tape
has come loose from the vehicle body. The
obvious color and shape difference at the point of
contact revealing the gaps is evidence of
detachment.
Figure 5. Clear evidence of adhesive detachment.
Page 3 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
7.
A gap in the attachment is revealed in the
examples in Figures 5 - 8.
Figure 6. Seal adhesive band detachment revealed.
Figure 7. Adhesive band detachment.
Page 4 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 8. Close-up view of the detachment area from
Figure 7.
8.
The locations where the adhesion is compromised or has failed is a possible entry point for water into the
cabin. The area directly below these openings is outside the area of the sunroof drainage. If any adhesion is
found to be compromised or failed to any extent replace the sunroof opening perimeter seal. Follow the
procedure in ElsaPro explicitly to ensure proper seal adhesion paying particularly close attention to the
adhesion surface preparation.
9.
Remember to set the sunroof panel and rollershade end stop adaptation after reassembly using the sunroof
panel and rollershade switches. Refer to TSB 2054505: 60 Sunroof glass panel or sunroof rollershade do
not operate for instructions.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
6042
Page 5 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Damage Code:
0018
Labor Operations:
Sunroof opening perimeter seal inspection
6042 0199
20 TU
Front glass tilting roof panel remove and
reinstall
6039 1900 (Q8,
Q7, Q5, Audi etron quattro, and
Audi e-tron
Sportback)
See SRT with
associated
operations
Roof opening perimeter seal remove and
reinstall
6042 1950 (Q8,
Q7, Q5, Audi etron quattro, and
Audi e-tron
Sportback)
See SRT with
associated
operations
Roof opening perimeter seal remove and
reinstall
6042 1902 (Q3)
See SRT with
associated
operations
Front glass tilting roof panel remove and
reinstall
60 39 19 00 (A4
allroad)
See SRT with
associated
operations
Roof opening perimeter seal remove and
reinstall
60 42 19 64 (A4
allroad)
See SRT with
associated
operations
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 10
TU)
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
Diagnostic Time:
As per TSB 2063187/2
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
Page 6 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
D 00940104
See ETKA/ELSA
0.2
or equivalent
surface
preparation
solvent (e.g.
isopropyl alcohol)
All Purpose Cleaner
D 355205A2
0.2
or equivalent
adhesion
promoter (e.g.
3M™ 111
Adhesion
Promoter or
AC77 Adhesive
Primer)
Bonding Agent
D 00950025
01
(or equivalent)
Primer applicator
Tool Number
Tool Description
Page 7 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
VAS1978/14A
Hot Air Blower
3356
Roller
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2054505, 60 Sunroof glass panel or sunroof rollershade do not operate.
• TSB 2056944, 60 Water entry into cabin from the sunroof area.
All parts and service references provided in this TSB (2063187) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 8 of 8
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.