A7023792064546_3

Technical Service Bulletin
70 Noises from door trim panel(s)
70 23 79 2064546/3 January 17, 2023. Supersedes Technical Service Bulletin Group 70 number 22-77 dated
December 14, 2022, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
e-tron GT, and
RS e-tron GT
2022 – 2023
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Required Parts and Tools (Change Quantity)
2
12/14/2022
Revised title (Change Title)
Revised header (Add Model Year)
Revised Condition (Modify Customer Statement)
Revised Technical Background (Modify Technical Background)
Revised Production Solution (Remove Solution)
Revised Service (Add Corrective Measures)
Revised Warranty (Change Service Number, Add Labor Operations)
Revised Required Parts and Tools (Add Parts)
1
10/08/2021
Initial publication
Customer states:
• Squeak or rattle noises from the door trim panel(s) during music operation or driving on rough roads.
Workshop findings:
One or more of the following areas have been identified as root causes:
• Midrange speaker trim.
• Upper door trim panel mounting strip.
• Trim panel clips and body mounting points.
• Pull handle to armrest joint.
• Door wire harness and/or part labels.
• Rear and lower edges of door trim panel.
• Door trim panel light assembly.
• Power rear lid switch.
• Door trim panel storage pocket light assembly.
Technical Background
Relative movement between components due to tolerances.
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© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Not applicable.
Service
Tip: There are several different possible root causes for the squeak and rattle noises originating from the door
trim panel(s). Check if the following corrective measures apply and only perform the measure(s) relevant to the
door trim panel in question.
The following materials are needed for repair:
• 533867910A (Felt strip/tape)
• D373125A2 (Fleece adhesive tape)
• G052172A1 (Special lubricant)
Midrange speaker trim:
• Remove the midrange speaker trim. Using felt tape (533867910A), apply a section to the lower part of the
opening for the trim in the door panel.
• Ensure that this section of felt will not be visible when the speaker trim is reinstalled (Figure 1).
All of the tabs on the speaker trim that engage the opening in the door panel will need to have felt tape applied
to each of them (Figure 2).
Figure 1. Felt strip section applied to opening in
door panel.
Figure 2. All tabs on the midrange speaker trim that
require felt tape.
Upper door trim panel mounting strip:
• Bond fleece tape (D373125A2) into mounting strip. To do so, position fleece tape at edge of fastening strip
and fold it over towards inside. Then press it on across entire surface (Figures 3-5).
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© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 3. Apply fleece tape to the trim panel
mounting strip.
Figure 4. Fleece tape applied to mounting strip.
Figure 5. Fleece tape bonded to mounting strip.
Trim panel clips and body mounting points:
• Apply fleece tape (D373125A2) to door trim panel clips and to body mounting points to reduce play (Figures
6-7).
Figure 6. Door clip with fleece tape applied.
Figure 7. Door mounting point with fleece tape applied.
Pull handle to armrest joint:
• Isolate the door trim panel pull handle from the armrest by applying fleece tape (D373125A2) or special
lubricant (G052172A1) in the areas of contact (Figures 8-9).
• Page 3 of 9
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© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 8. Isolate pull handle from armrest.
Figure 9. Apply fleece tape or special lubricant to isolate
pull handle from armrest.
Door wire harness and/or part labels:
• Secure the door wire harness and/or part labels by repositioning them and/or applying fleece tape
(D373125A2) (Figures 10-13).
Figure 10. Repositioned part label.
Figure 11. Wire harness contacting door trim panel.
Figure 12. Wire harness not secured properly.
Figure 13. Wire harness contacting body.
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© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Rear and lower edges of door trim panel:
• Apply felt tape (533867910A) to edge of door trim panel or on the existing piping strip in area of close
contact. (Figures 14-15).
Figure 14: Apply felt tape to edge of trim panel.
Figure 15. Felt tape installed on trim panel.
Door trim panel light assembly:
• Wrap cable for door trim panel light assembly with fleece tape (D373125A2) as far as to the connector. Also
apply fleece tape to light assembly to reduce play in mounting (Figures 16-18).
Figure 16. Apply fleece tape to trim panel light and
wiring.
Figure 17. Wrapping light wire harness with fleece tape.
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•
© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 18. Fleece tape applied to light assembly.
Power rear lid switch:
• Carefully bend open retaining tab of power rear lid switch for a more secure fit (Figures 19-20).
Figure 19. Bend retaining tab of power rear lid
switch.
Figure 20. Bend open retaining tab of lid switch.
Door trim panel storage pocket light assembly:
• Apply fleece tape (D373125A2) to the retaining tabs of the diffuser of the door pocket lighting (Figures 2122).
Figure 21. Apply fleece tape to pocket lighting.
Figure 22. Fleece tape applied to diffuser tabs.
Warranty
Claim Type:
• 110 up to 6 Months/6,000 Miles.
• 1 AM over 6 Months/6,000 Miles.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
7059
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•
© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Damage Code:
0020
Labor Operations:
Modify midrange speaker trim – One side
7014 4999
20 TU
Modify midrange speaker trim – Both sides
7014 5099
30 TU
Modify door trim panel – One side
7059 4999
60 TU
Modify door trim panel – Two sides
7059 5099
110 TU
Modify pull handle – One side
7063 4999
30 TU
Modify pull handle – Both sides
7063 5099
50 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
And/Or
And/Or
Diagnostic Time:
As per TSB 2064546/3
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
533867910A
0.04 or 0.08
Self-adhesive felt strip
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•
© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
D 373125A2
0.1 or 0.2
Fleece adhesive tape
G 052172A1
0.1
Special lubricant
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2064546) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
• Page 8 of 9
•
© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
• Page 9 of 9
•
© 2023 Audi of America, Inc.
•
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.