PIT5940B

Service Bulletin Details

Public Details for: PIT5940B

This preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an ota update. The dealer technician is advised to perform no repairs. The


- 2023 - 2022 - 2021 -

Bulletin No.: PIT5940B
Published date: 12/12/2022
Preliminary Information
PIT5940B Rear View Camera Display Gridlines Dim
Models
Brand:
Buick
Model:
Envision
Model Years:
2021 - 2023
VIN:
from
All
Engine:
to
All
All
Transmissions:
All
Involved Region or
Country
United States, Canada, Mexico, Europe, Uzbekistan, Russia, Middle East, Israel, Palestine,
Argentina (Mercosur), Brazil (Mercosur), Bolivia (West), Chile (West), Colombia (West),
Paraguay (West), Peru (West), Uruguay (West), Japan, Cadillac Korea (South Korea), Gm
Korea Company, Thailand (ASEAN), Australia/New Zealand, Other Africa
Additional Options
(RPO)
IOS, IOT or IOU with UVB
Some customers may complain that the gridlines on the backup camera are very dim
and hard to see.
They may mention that this seems to have started after they had an over the air update
(OTA)
Condition
Cause
This is due to a software anomaly.
Correction:
Do not attempt any repairs at this time. Engineering is working on a solution.
This PI will be updated or a bulletin will be released when a repair becomes available.
Warranty Information
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
3487618
Description
Thin or dim grid lines on display after V160 update
Time
0.2 Hrs.
Additional SI Keywords
grid, grid-lines, guide, guide-lines, guidelines, line lines,
Version History
Version 3
Modi ed
08/26/2022 - Created on.
10/17/2022- Updated to add model year 2023 per BQM, David Lotsof
12/12/2022- Removed all models except Envision per Bill Taylor- bulletin #
22-NA-250 released for all other models
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