TJ35866-1
Service Bulletin Details
Public Details for: TJ35866-1
Dtc diagnostic trouble codes
Models from 2023
2023 POLESTAR POLESTAR 1 |
2023 POLESTAR POLESTAR 2 |
Models from 2022
2022 POLESTAR POLESTAR 1 |
2022 POLESTAR POLESTAR 2 |
Models from 2021
2021 POLESTAR POLESTAR 1 |
2021 POLESTAR POLESTAR 2 |
Polestar Service and Parts Business Technical Journal TITLE: Do not swap TCAM for fault tracing purposes REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 35866.2.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7515 Polestar 2022-11-28 2022-12-06 FUNC GROUP: 3900 FUNC DESC: Media, navigation and communication Page 1 of 2 Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: *Added recipients. Swapping TCAM’s for fault tracing purposes is strictly forbidden unless instructed and guided by the Technical Operations team. Background: Swapping T CAM’s between cars may result in a loss of connectivity related functions for one or both cars. Installing and removing a new TCAM may result in a loss of connectivity related functions for the problem car as well as any future car that TCAM is eventually installed in. TCAM = Telematics and Connectivity Antenna Module CSC Customer Symptom Codes Code Description 22 Diagnostic communication/Wired diagnostic connection to vehicle does not work 23 Diagnostic communication/WiFi diagnostic connection to vehicle does not work 24 Diagnostic communication/Remote diagnostic connection to vehicle does not work ER App/Does not work EM Internet Connection/Does not work 6O Mobile applications Polestar Connect/Communication problems 6P Polestar Connect/Does not work KO Wifi hotspot connection/Does not work Produced and printed in the USA and available as an electronic document. © Polestar 2022 Technical Journal 35866.2.0 DTC Diagnostic Trouble Codes Vehicle Type Type Eng Eng Desc Sales Body Gear Steer Model Year 534 2021-9999 Plant Chassis range Struc Week Range 0000001-9999999 202007-999952 SERVICE: Do not swap TCAM’s unless instructed and guided by the Technical Operations team. For assistance, contact the Technical Operations team by following the normal Vehicle Report process. Warranty claim info: No warrant y claim accepted for a job related to this journal. LABOR TIME: Labor time subject to change without notice. VEHICLE REPORT: Yes, please submit a Vehicle Report if there is a need. Use concern area “Vehicle Report” and sub concern area “Support Needed”, use function group 3900. Page 2 of 2 2022-12-06