TJ36418

Polestar 
Service and Parts Business
Technical Journal
TITLE:
BEV High Voltage Battery Replacement
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36418.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2022-12-09
2022-02-12
FUNC GROUP:
FUNC DESC:
3113
Battery, high voltage
Page 1 of 3
Attachment
File Name
File Size
Sp list 36418.pptx
0.0394 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
In the event of complete high-voltage battery replacement, the battery being installed may not have
the same cell chemistry as the battery being removed.
The replacement battery will always have the same or higher capacity than the original battery.
To use another cell chemistry you need to download a unique SP (Software Product).
This TJ will guide you on which SP to use in high voltage battery replacement where the battery is
replaced with different cell chemistry.
Please follow the instruction under “Service.”
CSC Customer Symptom Codes
Code
Description
7B
Starting/Engine does not start/Engine does not turn/No clicking sound at start attempt
Produced and printed in the USA and available as an electronic document.
© Polestar 2022
Technical Journal 36418.1.0
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
534
ED
E400V6
534
EG
E400V9
Sales Body
Gear
Chassis range
Struc Week
Range
2021-2023
-
202007-202317
2021-2021
-
202122-202146
Steer Model Year
Plant
SERVICE:
When a new battery is installed and the cell chemistry is different a unique SP is necessary, see
attachment “SP list 36418.pdf”.
The SP changes the Variant Attribute in the vehicle to match that of the replacement battery.
The information of what battery is installed in the vehicle can be found in VIDA, Vehicle details, Variant
Attribute, and search for VDN code CKxx. The part number label is placed on the rear left side of the
HV battery.
Use the following sequence when installing the SP:
1. Software product to change from one CK to another see attachment “SP list 36418.pdf”.
2. Perform BECM Reload
3. Perform Total Upgrade
If the wrong SP is used, the car will not start after the battery replacement.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, please use the following data:
VST OP number: 36004-2
Note: TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
36004-2
Software control module downloading
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support needed”, use function group
3113.
To view TJ attachment continue to next page. This TJ has one attachment.
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2022-12-15
Technical Journal 36418.1.0
Software Product list 36418 BEV Polestar
Type
Model Year
For vehicle with CK06
Baery part numbers
32361092, 36003632,
36051303, 32336733,
36003633, 36051304
PS2 AWD
2021
SP 32397478
PS2 FWD
2022
Not supported
2022-12-15
For vehicle with CK23
Baery part numbers
32361091, 36010575,
36051292, 36051293,
36051294
Not supported
SP 32397476 only for structure
week star‰ng from 21w22 to
and included 21w45
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