Dealer 24Wi
Service Bulletin Details
Public Details for: Dealer 24Wi
Recall - engine control module (ecm) software
Models from 2020
2020 AUDI A3 |
Models from 2019
2019 AUDI A3 |
Models from 2018
2018 AUDI A3 |
Models from 2017
2017 AUDI A3 |
AUDI DEALER COMMUNICATION Repair Available – Emissions Recall 24Wi / Engine Control Module (ECM) Software This notice is for: Dealer Principal General Manager Sales Managers Date: About this Emissions Recall Repair: Affected Vehicles Service Manager Parts Manager Service Advisor Warranty Administrator Technicians January 12, 2023 Audi is providing an Engine Control Module (ECM) software update to address elevated tailpipe emissions that were found during vehicle testing. This software will also improve drivability and provide other diagnostic improvements. REPAIR AVAILABLE – January 13, 2023 - Update ECM software See ELSA/ServiceNet for complete repair & claiming instructions Check daily campaign open inventory report or OMD for affected vehicles in inventory Repair every affected inventory vehicle before delivery to consumers. Parts Department: Software update only; no parts needed. Country USA USA CAN Beginning Model Year 2017 2017 2017 Ending Model Year 2019 2020 2020 Vehicle A3 CABRIOLET A3 SEDAN A3 SEDAN Vehicle Count 957 16,715 1,138 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: Schedule owner repairs immediately Owner mailing – January 2023 Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY) The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label Ordering portal. -END OF MESSAGE- Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 24Wi_DLR_LAUNCH