CS2302_TSB

GROUP
MODEL
Customer Satisfaction
2011-2016MY
Sportage (SL)
2017-2022
Sportage (QL)
NUMBER
DATE
CS2302
January 2023
TECHNICAL SERVICE BULLETIN
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC
SUBJECT:
UPGRADE & DECAL INSTALLATION (CS2302)
This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU)
or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6,
2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from Dec 10, 2015 through
Dec 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition
start logic to the vehicle's system operation. Follow the procedure outlined in this publication to apply the
improved logic to the ‘IBU-BCM’ system using the KDS ECU Upgrade function as described in this bulletin. For
confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using
the table on page 3 of this bulletin.
Window decals should also be applied to both front windows in accordance with the instructions on page 8 to
indicate this anti-theft S/W logic upgrade has been completed (unless a customer specifically requests, they
not be installed). An initial supply of window decals will be shipped directly to dealers. Should there be a
delay in receipt of this supply, please track any customers that may need window decals installation upon
receipt of the stickers.
Note: This Technical Service Bulletin (TSB) will be updated with software and claim information for
Sportage (SL) models under (CS2302A) as soon as it is available.
 NOTICE
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage → Warranty Coverage
Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on
WebDCS (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes
a list of affected vehicles.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 10
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
SUBJECT:
AND DECAL INSTALLATION (CS2302)
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
652. QL BCM UPGRADE FOR NON-IMMO VEHICLE
 NOTICE
•
Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully
charged jump starter box connected to the battery.
•
Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
•
All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise
stated.
•
Damaged VCI II units should not be used and promptly replaced.
•
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade
procedure.
•
DO NOT start the engine during ECU upgrade.
•
DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
•
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before
starting the engine.
•
ONLY use approved ECU upgrade software designated for the correct application.
 IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 3 of 10
SUBJECT:
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
AND DECAL INSTALLATION (CS2302)
Upgrade Event #652 (QL)
Model
Model Year
System
IMMO
ECU P/No.
95400 D9700
95400 D9710
95400 D9760
95400 D9770
95400 D9EW0
95400 D9EY0
ROM ID
Previous
New
1.00
1.01
1.02
1.03
1.04
1.07
1.10
1.11
1.12
I.00
95400 D9701
95400 D9711
95400 D9761
2.02
95400 D9771
2.03
I.00
95400 D9EW1
Sportage
(QL)
95400 D9EY1
17-22MY
BCM
No
954A0 D9AX0
954A0 D9AY0
954A0 D9AZ0
954A0 D9BD0
954A0 D9BE0
1.00
1.01
1.02
1.04
I.00
2.00
2.01
2.02
2.03
I.00
954A0 D9BF0
954B0 D9AX0
954B0 D9AY0
954B0 D9AZ0
954B0 D9BD0
954B0 D9BE0
954B0 D9BF0
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 4 of 10
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
SUBJECT:
AND DECAL INSTALLATION (CS2302)
 NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1.
Connect the VCI-II to the OBD-II connector,
located
under
the
driver’s
side
of
the
instrument panel.
 NOTICE
The ECU upgrade function on KDS
operates wirelessly. It is not necessary
to perform the upgrade via USB cable.
2.
With the ignition ON, turn ON the KDS tablet.
Select ‘KDS’ from the home screen.
3.
Confirm communication with VCI (A) and then
configure the vehicle (B) using the ‘AUTO VIN’
(C) feature.
B
A
C
4.
Select ‘ECU Upgrade’.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 5 of 10
SUBJECT:
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
AND DECAL INSTALLATION (CS2302)
5.
The KDS will check the server for recently
uploaded
Events
and
then
automatically
download Upgrade Event #652 (QL).
 NOTICE
The vehicle must be identified in
Vehicle Selection to download an
Event for that vehicle.
6.
KDS
screenshot
shown
above
is
for
demonstration purposes only. Events shown in
screenshot are not applicable to this bulletin.
Select Auto Mode.
CAUTION
Do NOT attempt to perform a Manual
Mode upgrade UNLESS Auto Mode
fails. Always follow the instructions
given on the KDS in either Auto or
Manual mode.
7.
Select the IBU/BCM system under the System
selection menu.
Touch ID Check (D) and confirm that the latest
D
update is available.
Select Upgrade Event #652 (QL) and select
Upgrade to continue.
8.
The ECU upgrade will begin and the progress
of the upgrade will appear on the bar graph.
E
Upgrade part (1/2) (E) will download the
upgrade event to the VCI-II. Upgrade part (2/2)
(F) will upgrade the ECU.
CAUTION
F
Do not touch the system buttons (like
‘Back’,
‘Home’,
‘etc.’)
while
performing ECU Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 6 of 10
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
SUBJECT:
AND DECAL INSTALLATION (CS2302)
9.
If a “Communication Fail” screen appears, verify
that the VCI-II and KDS are communicating
properly. Select ‘OK’ and restart the from step
4.
 NOTICE
If an error notice continues to appear
or
if
the
upgrade
cannot
be
performed, DO NOT disconnect the
KDS/VCI-II. Contact GIT America Help
Desk at (888) 542-4371 or Techline.
10.
When instructed on the KDS, turn the ignition
OFF for ten (10) seconds then back on. Select
‘OK’ to continue.
11.
Once the upgrade is 100% complete, select ‘OK’
to finalize the procedure.
 IMPORTANT
After ECU upgrade reaches 100%, the
last data validation will take up at
least 10 minutes.
 IMPORTANT
DO NOT close the pop-up message
until last data validation is complete.
12.
When prompted, select ‘YES’ to check for
Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that
may have been set during the upgrade.
13.
Start the engine to confirm normal operation of
the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 7 of 10
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
SUBJECT:
AND DECAL INSTALLATION (CS2302)
Manual Upgrade Procedure:
 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in
the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See table below for ‘Manual Mode’ passwords.
Manual Mode ECU Upgrade Passwords
Event No.
#652
Menu
Password
QL BCM: 95400-D9700/710/760/770/EW0/EY0
9516
QL BCM: 95400-D9701/711/761/771/EW1/EY1
9518
QL BCM: 954A0-D9AX0/AY0/AZ0/BD0/BE0/BF0
9519
QL BCM: 954B0-D9AX0/AY0/AZ0/BD0/BE0/BF0
9520
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the IBU/BCM system under the System selection menu. Select Upgrade Event #652 (QL) and
select Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information Table on
page 3, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select OK.
5.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7.
Once the upgrade is complete, select OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored
such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 8 of 10
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
SUBJECT:
AND DECAL INSTALLATION (CS2302)
Decal Installation Procedure:
1.
Print this page to 100% scale.
2.
Cut-out the template sheet along the black dotted lines.
(Save the template for future use on other vehicles)
Continued on page 9.
Two (2) decals required per vehicle
 IMPORTANT
Be sure the door window glass is dust
free and clean from any fingerprints
or smudges before applying decals to
glass surface.
Sportage
(QL)
Rear
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Front
Page 9 of 10
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
SUBJECT:
AND DECAL INSTALLATION (CS2302)
3a.
Confirm that the door glass is completely in the
up position.
3b.
Using masking tape (or similar no-residue
tape), adhere the template sheet to the outside
of the left driver front door glass as shown.
Note: Be sure that the template outlined edges
are flush against the B-pillar trim corner and
bottom inner side and along the bottom door
window trim.
4a.
Carefully expose leading edge of label adhesive
by simultaneously pulling back on liner and
pushing leading edge of label forward. DO NOT
TOUCH ADHESIVE.
4b.
Once approximately half of the label is
removed from the liner, position the label on
the INSIDE of the driver’s door window (aligned
to template box).
5a.
From the outside of the vehicle, confirm that
the decal is perfectly aligned inside the
template box.
5b.
From the inside, begin to press on the decal in
a forward direction (pushing any air bubbles
out) until the label is fully applied to the
window.
6.
Remove the template sheet from the door glass
and turn the paper sheet over to prepare for
use on the right passenger side.
7.
Repeat steps 3-5 for the left driver door glass.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023
Page 10 of 10
SUBJECT:
CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE
AND DECAL INSTALLATION (CS2302)
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sportage (SL)
May 6, 2010 to Nov 16, 2015
Sportage (QL)
Dec 10, 2015 to Dec 7, 2021
REQUIRED TOOL:
Tool Name
Figure
Comments
KDS
Kia Diagnostic System
REQUIRED PART:
Part Name
Part Number
Figure
Qty.
2
‘Kia Anti-Theft Logic’
Decal*
(Auto-shipped to
SO230 ATL
dealers in a roll
containing 100 qty.)
*Note: Decals may not be available at the time this bulletin is released. Estimated time of delivery for decals
will begin the week of January 30, 2023. Additional orders may be made through Archway (866) 542-6268
when decals are available. Please track any customers that may require window decals if unavailable at the
time of the anti-theft S/W upgrade.
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Model
Causal P/N
Qty.
Repair Description
Labor Op
Op
Replacement
Code
Time
P/N
Qty.
(CS2302A)
Sportage
95400
IBU-BCM S/W Logic
(SL)
3WLA0
Upgrade +
TBD
Decal(s) Installation
V
0.3
0
M/H
(CS2302B)
Sportage
954A0
IBU-BCM S/W Logic
(QL)
D9AX0
Upgrade +
N/A
0
CS2302R1
Decal(s) Installation
Note: This Technical Service Bulletin (TSB) will be updated with software and claim information for Sportage
(SL) models under (CS2302A) as soon as it is available.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2302 Sportage (SL, QL) January 2023