23-01-003G

GROUP
CAMPAIGN
DATE
Technical Service Bulletin
SUBJECT:
JANUARY, 2023
NUMBER
23-01-003G
MODEL(S)
G70 (IK)
G80 (RG3)
GV70 (JK1)
GV80 (JX1)
TORQUE CONVERTER REPLACEMENT
(SERVICE CAMPAIGN T27G)
This TSB supersedes TSB 22-01-071G to add additional instructions for installing the torque
converter (Step 5).
DESCRIPTION: Some of the applicable vehicles may experience torque converter internal rivet
damage and cracks. Symptoms may include a scratching noise, and in rare cases, an engine
stall at idle or at creep speeds. This bulletin describes the procedure to replace the torque
converter.
 IMPORTANT
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns.
STUI
This TSB includes a STUI photo as a requirement. Where indicated, please include
the last 6 digits of the VIN and date of repair on a piece of paper. Ensure the VIN and
date of repair are clearly visible. Finally, please ensure the captured picture is
completed according to the steps in the TSB and uploaded to STUI. All claims that
have incomplete, missing, or incorrect pictures are subject to debit.
APPLICABLE VEHICLES: Certain 23MY Genesis vehicles produced from April 14, 2022 to June
14, 2022.
• 2023 G70 (IK) 2.0T
• 2023 G80 (RG3) 2.5T
• 2023 GV70 (JK1) 2.5T
• 2023 GV80 (JX1) 2.5T
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
TORQUE CONVERTER REPLACEMENT (SERVICE CAMPAIGN T27G)
SUBJECT:
PARTS INFORMATION:
Model
Part Number
Part Name
Previous
New
G70 (IK) 2.0T
45100-47750
45100-47750QQH
G80 (RG3) 2.5T
45100-47810
45100-47810QQH
45100-47840
45100-47840QQH
45100-47810
45100-47810QQH
GV70 (JK1) 2.5T
Torque converter
GV80 (JX1) 2.5T
SP-IV-RR ATF
All
Remarks
Order 1 torque
converter according
to model
00232-19052
4 quarts
WARRANTY INFORMATION:
Operation
Op.
Time
Model
Drive
Op. Code
G80 (RG3)
4WD
20D085R0
5.2 M/H
G80 (RG3)
2WD
20D085R1
4.8 M/H
GV80 (JX1)
4WD
20D085R2
GV80 (JX1)
2WD
20D085R3
GV70 (JK1)
4WD
20D085R4
GV70 (JK1)
2WD
20D085R5
G70 (IK)
4WD
20D085R6
5.7 M/H
G70 (IK)
2WD
20D085R7
5.5 M/H
Torque converter
replacement
ATF supplement
and oil level check
5.7 M/H
5.5 M/H
6.1 M/H
5.9 M/H
Causal Part
Nature Cause
Code Code
4510047810QQH
4510047810QQH
4510047840QQH
I14
ZZ4
4510047750QQH
NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part that is not covered by this campaign is found in need of replacement while
performing this service campaign and the affected part is still under warranty, submit a separate claim
using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for
goodwill consideration prior to performing the work.
NOTE 3: Four quarts of ATF will be reimbursed via each of the Op Codes.
NOTE 4: Op time includes taking a STUI photo and uploading. The STUI photo must include the new
torque converter installed with a piece of paper displaying the last 6 digits of the VIN and date of the
repair. If not included, claim will be subject to debit.
NOTE 5: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. The claim is subject to debit if the part is not returned.
TSB #: 23-01-003G
Page 2 of 5
SUBJECT:
SUBJECT:
TORQUE CONVERTER REPLACEMENT (SERVICE CAMPAIGN T27G)
SERVICE PROCEDURE:
1. Record the customer’s radio stations.
Disconnect the negative battery cable.
Remove the plastic undercover below the transmission.
2. Remove the transmission (A).
Refer to the applicable shop manual, Automatic
Transmission System > Automatic Transmission
System > Automatic Transmission > Repair
procedures.
3. Remove the torque converter.
Use a paper towel or shop rag to wipe off the residual
ATF.
4. Install the new torque converter (B).
TSB #: 23-01-003G
Page 3 of 5
SUBJECT:
SUBJECT:
TORQUE CONVERTER REPLACEMENT (SERVICE CAMPAIGN T27G)
5. Rotate the torque converter in both directions and
push inward until the torque converter is fully
installed in the converter housing to the specified
depth.
The depth is measured from the bolt hole to the
edge of the transmission case.
Specification: Approximately 1.0 inch (26.4mm)
6.
STUI
Using STUI, take a photo of the new
torque converter with the last 6 digits of
the VIN and the date of repair on a piece
of paper.
Example of
acceptable
STUI photo
7. Reinstall the transmission.
Carefully push the transmission into position until
there is no gap between the engine and
transmission.
NOTE: In the event of a gap (C), do not force the
transmission to be installed with fastening bolts.
Instead, repeat Step 5 and fully install the torque
converter.
8. Shift to Neutral (N) and lift the vehicle on a hoist.
Use an 8mm or 5/16” hex wrench and remove the fill
plug and washer.
TSB #: 23-01-003G
Fill plug
Page 4 of 5
SUBJECT:
SUBJECT:
TORQUE CONVERTER REPLACEMENT (SERVICE CAMPAIGN T27G)
9. Remove the oil level check plug (A).
Use a fluid pump or suction gun to add SP-IV-RR
ATF through the fill plug until ATF flows from the oil
level check plug (A).
Reinstall the oil level check plug (A).
Reinstall the fill plug.
NOTICE
Use only SP-IV-RR ATF, P/N
00232-19052.
10. Attach a GDS and select vehicle, Data Analysis, A/T menu and Oil Temperature Sensor.
Move the shift lever from P-R-D and back to N. Drive the vehicle until the ATF is at the low end
of the range of 122~140°F (50~60°C).
11. Start the engine, shift to Neutral (N) and raise the
vehicle on a hoist.
Remove the fill plug and oil level check plug (A).
Add SP-IV-RR ATF through the fill plug until ATF
flows out the oil level check plug in a thin steady
stream.
Reinstall the oil level check plug (A).
Torque: 16~18 lb-ft (2.3~2.5 kgf.m, 22~24 N.m)
Reinstall the fill plug and washer.
Torque: 25~33 lb.ft (3.5~4.5 kgf.m, 34~44 N.m)
12. Reinstall the plastic undercover below the transmission.
Reconnect the negative battery cable.
Input the customer’s radio stations.
Drive the vehicle to confirm proper operation of the transmission.
TSB #: 23-01-003G
Page 5 of 5
SUBJECT: