A23-008
Service Bulletin Details
Public Details for: A23-008
Service bulletin - under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting park and pushing t
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2023
2023 HONDA RIDGELINE |
Models from 2022
2022 HONDA PASSPORT |
2022 HONDA PILOT |
2022 HONDA RIDGELINE |
Models from 2021
2021 HONDA PASSPORT |
2021 HONDA PILOT |
2021 HONDA RIDGELINE |
Models from 2020
2020 HONDA PASSPORT |
2020 HONDA PILOT |
2020 HONDA RIDGELINE |
Models from 2019
2019 HONDA PASSPORT |
2019 HONDA PILOT |
Models from 2018
2018 HONDA PILOT |
Models from 2017
2017 HONDA PILOT |
Models from 2016
2016 HONDA PILOT |
Service Bulletin 23-008 January 25, 2023 Version 2 Product Update: PGM-FI Idle Stop Software Update Supersedes 23-008, dated January 6, 2023, to revise the information highlighted in yellow. AFFECTED VEHICLES Year Model Trim VIN Range 2019–22 Passport (with 9AT) ALL (with Idle Stop) Check the iN VIN status for eligibility. 2016–22 Pilot (with 9AT) ALL (with Idle Stop) Check the iN VIN status for eligibility. 2020–23 Ridgeline (with 9AT) ALL (with Idle Stop) Check the iN VIN status for eligibility. REVISION SUMMARY Under SOFTWARE UPDATE PROCEDURE, the information was updated. BACKGROUND Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this product update. Do an iN VIN status inquiry to verify eligibility. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. CORRECTIVE ACTION Update the PGM-FI Software. NOTE: The software update will decrease the Idle Stop operating range. As a result, the customer may notice reduced idle stop engagement when their vehicle’s battery is approaching the end of its useful life. CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2023 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 13 WARRANTY CLAIM INFORMATION Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 1255G6 Update the PGM-FI Software (Idle Stop). 0.2 hr 6AX00 MCQ00 A23008A 37805-RLV-B43 Page 2 of 13 SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the diagnostic and reprogramming software are not covered under warranty. Before beginning the repair, make sure all diagnostic and reprogramming software are updated as listed. i-HDS Software Version 1.008.004 or later HDS Software Version 3.105.009 or later J2534 Rewrite Software Information PC Application Version 1.00.0034-2461 Database Update 05-OCT-2022 or later NoticeDB Version 05-OCT-2022 or later Update only the systems and software listed in this service bulletin. Do not use the MongoosePRO VCI for this service bulletin as it is not an American Honda-approved device. For more information about updating vehicle systems, refer to service bulletin 22-100, Updating Control Units/Modules. Year/Model Vehicle System Program ID (or later) 2019 Passport AWD (Sport, EXL, Touring, Elite) PGM-FI 37805-RLV-L180 2019 Passport 2WD (Sport, EXL, Touring) PGM-FI 37805-RLV-L380 2020 Passport AWD (Sport, EXL, Touring, Elite) PGM-FI 37805-RLV-L530 2020 Passport 2WD (Sport, EXL, Touring) PGM-FI 37805-RLV-L730 2021 Passport AWD (Sport, EXL, Touring, Elite) PGM-FI 37805-RLV-B230 2021 Passport 2WD (Sport, EXL, Touring) PGM-FI 37805-RLV-B330 2022 Passport AWD (EXL, Elite, TrailSport) PGM-FI 37805-RLV-B430 2022 Passport 2WD (EXL) PGM-FI 37805-RLV-B530 2016 Pilot 2WD (Touring) PGM-FI 37805-RLV-4360 2016 Pilot AWD (Elite, Touring) PGM-FI 37805-RLV-4370 2017 Pilot AWD (Elite, Touring) PGM-FI 37805-RLV-5230 2017 Pilot 2WD (Touring) PGM-FI 37805-RLV-5240 2018 Pilot AWD (Elite, Touring) PGM-FI 37805-RLV-5250 2018 Pilot 2WD (Touring) PGM-FI 37805-RLV-5260 2019 Pilot AWD (Elite, Touring) PGM-FI 37805-RLV-L090 Page 3 of 13 Year/Model Vehicle System Program ID (or later) 2019 Pilot 2WD (Touring) PGM-FI 37805-RLV-L290 2020 Pilot AWD (Black, Elite, Touring) PGM-FI 37805-RLV-L430 2020 Pilot 2WD (Touring) PGM-FI 37805-RLV-L630 2021 Pilot AWD (SE, LX, EX, EX-L, PGM-FI Touring, Elite, Black) 37805-RLV-L850 2021 Pilot 2WD (SE, LX, EX, EX-L, PGM-FI Touring) 37805-RLV-L950 2022 Pilot AWD (SE, Sport, EX-L, Elite, Touring, Black) PGM-FI 37805-RLV-B720 2022 Pilot AWD (TrailSport) PGM-FI 37805-RLV-B830 2022 Pilot 2WD (SE, Sport, EX-L, Touring) PGM-FI 37805-RLV-B620 2020 Ridgeline AWD (Sport, RTL, RTL-E, Black) PGM-FI 37805-5MJ-C130 2020 Ridgeline 2WD (Sport, RTL) PGM-FI 37805-5MJ-C030 2021 Ridgeline AWD (Sport, RTL, RTL-E, Black) PGM-FI 37805-5MJ-C540 2022 Ridgeline AWD (Sport, RTL, RTL-E, Black) PGM-FI 37805-5MJ-C730 2023 Ridgeline AWD (Sport, RTL, RTL-E, Black) PGM-FI 37805-5MJ-CA20 Page 4 of 13 SOFTWARE UPDATE PROCEDURE NOTICE • Make sure the 12-volt battery is fully charged before starting an update. • Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire procedure to maintain a steady voltage. • Do not use the GR8 because the vehicle requires a steady electrical current. • Control module failure caused by improperly completing a software update (early key cycle, low battery voltage, disconnected DLC cable, etc.) is not covered by warranty. • If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to OFF. Reboot the i-HDS, and start over. • To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update. • Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available software update. Update the PGM-FI software using the J2534 rewrite software with the DST-i. Refer to service bulletin 22-100, Updating Control Units/Modules. NOTE: This update will not require entering a service bulletin number. 1. From the desktop, select i-HDS. Page 5 of 13 2. From the HOME menu, select the J2534 Rewrite under Related applications. Page 6 of 13 3. When prompted select Start, do not enter a service bulletin number. NOTE: Under certain conditions the HOME menu screen may come up. If it does, just minimize it to show the screen under it. 4. Connect the i-HDS to the vehicle and select Start to begin reprogramming. Page 7 of 13 5. Follow the screen prompts, then select Next. 6. Enter the VIN and repair order number. Then, select Next. 7. Select the PGM-FI, and then Select. NOTE: Wait until vehicle communication has completed. Page 8 of 13 8. Confirm the update information, then select ENTER to proceed. Passport Pilot Ridgeline Page 9 of 13 9. Select ENTER to begin reprogramming, and follow the screen prompts. Page 10 of 13 Page 11 of 13 10. Once the module is updated, the following screen appears, then select EXIT. Passport Pilot Ridgeline Page 12 of 13 11. Do an ALL DTC Check then clear any codes set during the update. 12. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate, and use MCQ as the recall number. Have the service consultant give the certificate to your client and advise them to keep it as proof that the recall was completed. Your client will need to submit this certificate to the DMV only if requested. If you need more certificates, use reorder number Y0657. END Page 13 of 13