A23-008

Service Bulletin Details

Public Details for: A23-008

Service bulletin - under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting park and pushing t


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -

Models from 2018
2018 HONDA PILOT
Models from 2017
2017 HONDA PILOT
Models from 2016
2016 HONDA PILOT
Service Bulletin
23-008
January 25, 2023
Version 2
Product Update: PGM-FI Idle Stop Software Update
Supersedes 23-008, dated January 6, 2023, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
Trim
VIN Range
2019–22
Passport (with 9AT)
ALL (with Idle Stop)
Check the iN VIN status for eligibility.
2016–22
Pilot (with 9AT)
ALL (with Idle Stop)
Check the iN VIN status for eligibility.
2020–23
Ridgeline (with 9AT)
ALL (with Idle Stop)
Check the iN VIN status for eligibility.
REVISION SUMMARY
Under SOFTWARE UPDATE PROCEDURE, the information was updated.
BACKGROUND
Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not
automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the
ENGINE START/STOP button.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this product update.
Do an iN VIN status inquiry to verify eligibility.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before
they are sold.
CORRECTIVE ACTION
Update the PGM-FI Software.
NOTE: The software update will decrease the Idle Stop operating range. As a result, the customer may notice reduced
idle stop engagement when their vehicle’s battery is approaching the end of its useful life.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
©
2023 American Honda Motor Co., Inc. — All Rights Reserved
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WARRANTY CLAIM INFORMATION
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1255G6
Update the PGM-FI
Software (Idle Stop).
0.2 hr
6AX00
MCQ00
A23008A
37805-RLV-B43
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SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the diagnostic and reprogramming software
are not covered under warranty.
Before beginning the repair, make sure all diagnostic and reprogramming software are updated as listed.
i-HDS Software Version
1.008.004 or later
HDS Software Version
3.105.009 or later
J2534 Rewrite Software Information
PC Application Version
1.00.0034-2461
Database Update
05-OCT-2022 or later
NoticeDB Version
05-OCT-2022 or later
Update only the systems and software listed in this service bulletin.
Do not use the MongoosePRO VCI for this service bulletin as it is not an American Honda-approved device.
For more information about updating vehicle systems, refer to service bulletin 22-100, Updating Control Units/Modules.
Year/Model
Vehicle System
Program ID (or later)
2019 Passport AWD (Sport, EXL,
Touring, Elite)
PGM-FI
37805-RLV-L180
2019 Passport 2WD (Sport, EXL,
Touring)
PGM-FI
37805-RLV-L380
2020 Passport AWD (Sport, EXL,
Touring, Elite)
PGM-FI
37805-RLV-L530
2020 Passport 2WD (Sport, EXL,
Touring)
PGM-FI
37805-RLV-L730
2021 Passport AWD (Sport, EXL,
Touring, Elite)
PGM-FI
37805-RLV-B230
2021 Passport 2WD (Sport, EXL,
Touring)
PGM-FI
37805-RLV-B330
2022 Passport AWD (EXL, Elite,
TrailSport)
PGM-FI
37805-RLV-B430
2022 Passport 2WD (EXL)
PGM-FI
37805-RLV-B530
2016 Pilot 2WD (Touring)
PGM-FI
37805-RLV-4360
2016 Pilot AWD (Elite, Touring)
PGM-FI
37805-RLV-4370
2017 Pilot AWD (Elite, Touring)
PGM-FI
37805-RLV-5230
2017 Pilot 2WD (Touring)
PGM-FI
37805-RLV-5240
2018 Pilot AWD (Elite, Touring)
PGM-FI
37805-RLV-5250
2018 Pilot 2WD (Touring)
PGM-FI
37805-RLV-5260
2019 Pilot AWD (Elite, Touring)
PGM-FI
37805-RLV-L090
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Year/Model
Vehicle System
Program ID (or later)
2019 Pilot 2WD (Touring)
PGM-FI
37805-RLV-L290
2020 Pilot AWD (Black, Elite,
Touring)
PGM-FI
37805-RLV-L430
2020 Pilot 2WD (Touring)
PGM-FI
37805-RLV-L630
2021 Pilot AWD (SE, LX, EX, EX-L, PGM-FI
Touring, Elite, Black)
37805-RLV-L850
2021 Pilot 2WD (SE, LX, EX, EX-L, PGM-FI
Touring)
37805-RLV-L950
2022 Pilot AWD (SE, Sport, EX-L,
Elite, Touring, Black)
PGM-FI
37805-RLV-B720
2022 Pilot AWD (TrailSport)
PGM-FI
37805-RLV-B830
2022 Pilot 2WD (SE, Sport, EX-L,
Touring)
PGM-FI
37805-RLV-B620
2020 Ridgeline AWD (Sport, RTL,
RTL-E, Black)
PGM-FI
37805-5MJ-C130
2020 Ridgeline 2WD (Sport, RTL)
PGM-FI
37805-5MJ-C030
2021 Ridgeline AWD (Sport, RTL,
RTL-E, Black)
PGM-FI
37805-5MJ-C540
2022 Ridgeline AWD (Sport, RTL,
RTL-E, Black)
PGM-FI
37805-5MJ-C730
2023 Ridgeline AWD (Sport, RTL,
RTL-E, Black)
PGM-FI
37805-5MJ-CA20
Page 4 of 13
SOFTWARE UPDATE PROCEDURE
NOTICE
•
Make sure the 12-volt battery is fully charged before starting an update.
•
Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire procedure to maintain
a steady voltage.
•
Do not use the GR8 because the vehicle requires a steady electrical current.
•
Control module failure caused by improperly completing a software update (early key cycle, low battery voltage,
disconnected DLC cable, etc.) is not covered by warranty.
•
If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to
OFF. Reboot the i-HDS, and start over.
•
To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power
windows, door locks, etc.) during the update.
•
Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available
software update.
Update the PGM-FI software using the J2534 rewrite software with the DST-i. Refer to service bulletin 22-100, Updating
Control Units/Modules.
NOTE: This update will not require entering a service bulletin number.
1. From the desktop, select i-HDS.
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2. From the HOME menu, select the J2534 Rewrite under Related applications.
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3. When prompted select Start, do not enter a service bulletin number.
NOTE: Under certain conditions the HOME menu screen may come up. If it does, just minimize it to show the
screen under it.
4. Connect the i-HDS to the vehicle and select Start to begin reprogramming.
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5. Follow the screen prompts, then select Next.
6. Enter the VIN and repair order number. Then, select Next.
7. Select the PGM-FI, and then Select.
NOTE: Wait until vehicle communication has completed.
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8. Confirm the update information, then select ENTER to proceed.
Passport
Pilot
Ridgeline
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9. Select ENTER to begin reprogramming, and follow the screen prompts.
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Page 11 of 13
10. Once the module is updated, the following screen appears, then select EXIT.
Passport
Pilot
Ridgeline
Page 12 of 13
11. Do an ALL DTC Check then clear any codes set during the update.
12. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate, and use MCQ as the
recall number. Have the service consultant give the certificate to your client and advise them to keep it as proof that
the recall was completed. Your client will need to submit this certificate to the DMV only if requested. If you need
more certificates, use reorder number Y0657.
END
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