A9023982069331_1

Technical Service Bulletin
90 Instrument Cluster: Warning "Instrument cluster: fault. Limited warning messages. Please contact
workshop" B200096
90 23 98 2069331/1 January 31, 2023.
Model(s)
e-tron quattro
Year
Vehicle-Specific Equipment
All
Not Applicable
2019
2021 – 2023
A4, A4 allroad,
S4, A5, A5
Cabriolet, A5
Sportback, S5,
S5 Cabriolet, S5
Sportback, and
e-tron quattro
2020 – 2023
A8 e quattro
2021
A7 e quattro
2021 – 2022
RS 5, RS 5
Sportback, A6,
A6 allroad, S6,
RS 6 Avant, A7,
S7, RS 7, A8,
S8, Q5, Q5 e
2021 – 2023
quattro, Q5
Sportback, SQ5,
SQ5 Sportback,
Q7, SQ7, Q8,
SQ8, and RS Q8
A3, S3, RS 3, etron S quattro, etron GT, and RS
e-tron GT
VIN Range
2022 - 2023
Condition
Customer states:
The following message is displayed on the instrument cluster:
“Instrument cluster: fault. Limited warning messages. Please contact workshop”.
Workshop findings:
The following DTC may be stored:
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
DTC B200096: Control Module Faulty (symptom 10485828).
Technical Background
A hardware-related issue may cause the complaint above.
Production Solution
Optimized manufacturing process.
Service
1. Please check the production date of the instrument cluster via ODIS:
a. Self-diagnosis → Address: 0017 System name: 0017 – Instrument cluster → Identification: → Production
date:
b. Please make a note in the claim comments if the production date is after 08/30/2022.
2. Replace the instrument cluster according to the instructions in the repair manual.
All replacement parts can be used, regardless of production date.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Instrument Cluster
01
Additional Information
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
All parts and service references provided in this TSB (2069331) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.