SSM71794
Service Bulletin Details
Public Details for: SSM71794
Am frequency stuck in fm preset
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Models from 2023
| 2023 JAGUAR XF |
Models from 2022
| 2022 JAGUAR XF |
Models from 2021
| 2021 JAGUAR XF |
Models from 2020
| 2020 JAGUAR XF |
Models from 2019
| 2019 JAGUAR XF |
Models from 2018
| 2018 JAGUAR XF |
Models from 2017
| 2017 JAGUAR XF |
| 2017 JAGUAR XK |
Models from 2016
| 2016 JAGUAR XF |
| 2016 JAGUAR XK |
Models from 2015
| 2015 JAGUAR XF |
| 2015 JAGUAR XK |
Models from 2014
| 2014 JAGUAR XF |
| 2014 JAGUAR XK |
Models from 2013
| 2013 JAGUAR XF |
| 2013 JAGUAR XK |
Models from 2012
| 2012 JAGUAR XF |
| 2012 JAGUAR XK |
Models from 2011
| 2011 JAGUAR XF |
| 2011 JAGUAR XK |
Models from 2010
| 2010 JAGUAR XF |
| 2010 JAGUAR XK |
Models from 2009
| 2009 JAGUAR XF |
| 2009 JAGUAR XK |
Models from 2008
| 2008 JAGUAR XK |
Models from 2007
| 2007 JAGUAR XK |
Models from 2006
| 2006 JAGUAR XK |
Models from 2005
| 2005 JAGUAR XK |
Models from 2004
| 2004 JAGUAR XK |
Models from 2003
| 2003 JAGUAR XK |
Models from 2002
| 2002 JAGUAR XK |
Models from 2001
| 2001 JAGUAR XK |
Models from 2000
| 2000 JAGUAR XK |
Models from 1999
| 1999 JAGUAR XK |
Models from 1998
| 1998 JAGUAR XK |
Models from 1997
| 1997 JAGUAR XK |
TOPIx - SSM71794 - AM Frequency Stuck In FM Preset Page 1 of 2 HD radio module graphics.pdf Reference SSM71794 XK / X150 Models XF / X250 Title AM Frequency Stuck In FM Preset Category Electrical Last modified 19-Mar-2014 00:00:00 Symptom 207000 Entertainment Systems Issue: FM1 preset ceases to operate. (Tuner is stuck in AM band while touch screen displays FM1) Cause: No error handling of frequency being stored in HD radio module. Action: Should a customer express concern, follow the Service Instruction outlined below. SERVICE INSTRUCTION Replace the HD Radio Module – Part no C2C 41028:XK variant:1. Open the trunk to gain access 2. Remove the Load space cover (Convertible only) (see WSM 414-01). 3. Remove Battery trim panel (see WSM 414-01). 4. Remove and replace HD Radio Module (see attached doc for location). 5. Reverse the removal processes to reinstall components. 6. Configure the new module following the procedure detailed below Content XF variants:1. Open the trunk to gain access 2. Remove the Load space trim panel LH (see WSM 51505) 3. Remove the Sub Woofer Amplifier to allow access (See WSM 415-01A) 4. Remove and replace the HD Radio Module (see attached doc for location). 5. Reverse the removal processes to reinstall components. 6. Configure the new module following the procedure detailed below Configure the new module:1. CAUTION: This procedure requires SDD DVD137.04 and Calibration File 167 loaded or later. Connect the Jaguar approved battery support unit / power supply. 2. Connect SDD to the vehicle and begin a new diagnostic session, by reading the VIN for the current vehicle and initiating the data collect sequence. 3. Follow the SDD prompts. 4. Select the Diagnosis Session Type. 5. Select the Symptoms tab and enter any of the following Symptom(s). • Electrical - Information and entertainment system Entertainment system - Audio - Radio function Locks up. http://topix.jaguar.jlrint.com/topix/service/archive/457186/index 3/31/2014 TOPIx - SSM71794 - AM Frequency Stuck In FM Preset Page 2 of 2 7. Configure existing module - Digital audio control module C 8. When all tasks are complete, exit the current session by selecting the Session tab and then selecting the “Close Session option”. 9. Disconnect SDD and the battery support unit/power supply. http://topix.jaguar.jlrint.com/topix/service/archive/457186/index 3/31/2014