A6623962069488_1

Technical Service Bulletin
66 Front radiator grille trim incorrect for vehicle
66 23 96 2069488/1 February 16, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q8, SQ8, and
RS Q8
2023
000001 – 019153
Not Applicable
Condition
Customer states:
The trim that surrounds the radiator grille is the incorrect color for the intended build configuration of the vehicle.
Workshop findings:
The error in production regarding the radiator grille trim color installed is confirmed (e.g. body-colored trim
intended, L1RR Platinum Grey trim installed).
Technical Background
The trim that surrounds the front radiator grille
installed in production is L1RR Platinum Grey
instead of the intended body-colored trim.
Figure 1. L1RR Platinum Grey radiator grille trim
installed. Body-colored trim intended.
Page 1 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2 shows the correct configuration with a
radiator grille trim in body color.
Figure 2. Correctly configured radiator grille trim in body
color.
Production Solution
The production process has been corrected.
Service
Replace the radiator grille trim and paint in body color.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• 910 Before Delivery.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
SK97
Damage Code:
0055
Damage Location:
056
Page 2 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Labor Operations:
6601 1900
See SRT with
associated
operations
6601 1902
See SRT with
associated
operations
6601 1904
See SRT with
associated
operations
6601 1905
See SRT with
associated
operations
Body prepare painting
5101 7163
See SRT with
associated
operations
Radiator grille paint new part
6605 6150
See SRT with
associated
operations
L0011600 (Solid
Paint)
Max 170 TU
Front trim remove and reinstall (base
configuration)
-orFront trim remove and reinstall (with parking
aid)
-orFront trim remove and reinstall (with night
vision camera, overhead view camera, radar
sensor and parking aid)
-orFront trim remove and reinstall (RSQ8)
If painted at the dealer:
If painted at body shop:
Radiator grille paint new part
(Sublet Labor Operation listed in Outside
Labor)
L0021600 (Metallic
Paint)
L0031600 (Pearl
Paint)
Diagnostic Time:
GFF (Only if Driver’s Assistance System
calibration is required)
0150 0000
Time stated on
the diagnostic
protocol (Max 30
TU)
Road test prior to the service procedure
No allowance
0 TU
Page 3 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after the service procedure (Only if
Driver’s Assistance System calibration is
required)
0121 0004
10 TU
As per TSB 2069488/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
4M8 807 725 GRU
1
Trim
4M8 807 241 GRU
1
Cover for towing eye
N/A
Paint Material
Qty. 1 each
Listed as MATERIAL in Outside Material
$ Cost of Material (Max $36)
Additional Information
All parts and service references provided in this TSB (2069488) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
Page 4 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 5 of 5
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.