A4023502043424_1
Service Bulletin Details
Public Details for: A4023502043424_1
This bulletin provides information for when creaking/squeaking noises are heard from the left front or right front area of the vehicle when driven on uneven roads.
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2019 AUDI A3 |
2019 AUDI Q3 |
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2019 AUDI S3 |
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2018 AUDI A3 |
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Models from 2015
2015 AUDI A3 |
2015 AUDI S3 |
Technical Service Bulletin 40 Creaking/squeaking noises from the front end on uneven roads 40 23 50 2043424/14 February 21, 2023. Supersedes Technical Service Bulletin Group 40 number 22-48 dated October 12, 2022, for reasons listed below. Model(s) Year A3 Cabriolet 2015 - 2019 A3, and S3 2015 – 2023 RS 3 2017 - 2023 Q3 2019 – 2023 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 14 - Revised Warranty (Updated Labor Operations) 13 10/12/2022 Revised header (Added Models and Model Years) Revised Warranty (Added Labor Operations) 12 09/16/2021 Revised Warranty (Corrected Labor Operations) Customer states: • Creaking/squeaking noises are heard from the left front or right front area of the vehicle when it is driven on uneven roads. Technical Background Note: Try to duplicate this condition exactly. If you cannot, do not perform this TSB. Page 1 of 6 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Overview of the lower control arm and bushing (Figure 1). Figure 1. Lower control arm and bushing. Page 2 of 6 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The rear bonded rubber bushings of the front lower control arms have kidney-shaped slits (Figure 2). When the vehicle is driven on uneven roads, areas A and B (Figure 2) may come in contact, creating a creaking/squeaking noise. Figure 2. Kidney-shaped slits (yellow arrows) of the rear bonded rubber bushings. Production Solution Not applicable. Service 1. Remove both front lower control arms. Follow instructions in Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> Front Suspension >> Lower Control Arm and Ball Joint >> Lower Control Arm, Removing and Installing. Page 3 of 6 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 2. Evenly grease the kidney-shaped slits of the bonded rubber bushing (Figure 3, the area shown red) from above with 0.1g of lithium grease (part number G 052 150 A2). Use a paintbrush to apply the grease. Note: The lithium grease must only be applied to the areas shown in red (Figure 3). Figure 3. Lithium grease is applied on the red highlighted area only. 3. Reinstall all components according to Elsa. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4020 Damage Code: 0020 Labor Operations: All Models: Front wheel track adjusted 4488 1550 See SRT with associated operations Front wheel camber adjusted 4489 1550 See SRT with associated operations Lowering subframe 4007 1999 (Only engine code CNSB with transmission QYZ) 100 TU Page 4 of 6 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Rear wheel track adjusted 4493 1550 See SRT with associated operations Rear wheel camber adjusted 4494 1550 See SRT with associated operations Vehicle front + rear measured 4495 0350 See SRT with associated operations Both lower control arms 4017 2001 remove + reinstall (A3) See SRT with associated operations Both lower control arms 4017 2000 remove + reinstall (Q3) See SRT with associated operations Grease the bonded rubber bushings 10 TU A3 Sedan/Q3 4017 4199 A3 Cabriolet: Both lower control arms 4017 2000 remove + reinstall See SRT with associated operations Grease the bonded rubber bushings 10 TU 4020 4199 A3 e-tron, A3 e-tron sportback: Diagnostic Time: Claim Comment: Both lower control arms 4017 2002 remove + reinstall See SRT with associated operations Disable HV system voltage 9310 0050 See SRT with associated operations Grease the bonded rubber bushings 4020 4199 10 TU GFF (if applicable) 0150 0000 Time as stated on diagnostic protocol (Max 50 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU As per TSB 2043424/14 Page 5 of 6 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity G 052150A2 Lithium grease 0.1 See ETKA One-time use hardware according to Elsa As needed See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information More information on this system can be found in the following resources: • Elsa: Chassis >> Suspension, Wheels, Steering >> Front Suspension >> Lower Control Arm and Ball Joint >> Lower Control Arm, Removing and Installing. All parts and service references provided in this TSB (2043424) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 6 of 6 © 2023 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.