Dealer 24iO

Service Bulletin Details

Public Details for: Dealer 24iO

Serv_act - camshaft position sensors

- 2022 - 2021 -

Models from 2022

2022 AUDI S5 CABRIOLET

2022 AUDI SQ5

Models from 2021

2021 AUDI SQ5

AUDI DEALER COMMUNICATION
Repair Available – Emissions Service Action 24iO / Camshaft Position Sensors
This notice is for: 
Dealer Principal
General Manager
Sales Managers


Date:
Issue:
Repair:
Affected Vehicles
Service Manager
Parts Manager
Service Advisor


Warranty Administrator
Technicians
February 13, 2023
Under certain conditions, tolerance issues related to the engine camshaft position
sensors may elevate tailpipe emissions.

REPAIR AVAILABLE – February 14, 2023 - Install updated camshaft position
sensors.

See ELSA/ServiceNet for complete repair & claiming instructions

Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.

Parts Department:



There will be no parts allocation. Please reference the Repair Projection Tool to view
your potential VIN population. Parts will be managed by Free Order.
Country
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
CAN
CAN
CAN
CAN
CAN
CAN
CAN
CAN
Beginning
Model Year
2022
2022
2022
2022
2022
2022
2022
2022
2022
2021
2021
2022
2022
2022
2022
2022
2022
2022
2022
Ending
Model Year
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
2022
Vehicle
A6 ALLROAD
A6 SEDAN
A7
Q7
Q8
S4 SEDAN
S5 CABRIOLET
S5 COUPE
S5 SPORTBACK
SQ5
SQ5 SPORTBACK
A6 ALLROAD
A6 SEDAN
A7
Q7
Q8
S4 SEDAN
S5 CABRIOLET
S5 COUPE
Vehicle
Count
45
129
86
757
394
69
103
39
154
2,302
311
3
12
10
198
38
16
9
4
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
24iO_DLR_LAUNCH
CAN
CAN
CAN
2022
2021
2021
2022
2022
2022
S5 SPORTBACK
SQ5
SQ5 SPORTBACK
40
451
132
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:

Schedule owner repairs immediately

Owner mailing – February 2023
Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done
you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction”
certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label
Ordering portal.
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