TRMDMV_CO_Audi

AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Colorado DMV / Safety Recalls 69R6, 69R7, 69S8
This notice is for:
 Dealer Principal
 General Manager
 Sales Managers
Date:
February 13, 2023
Mailing Information:



Service Manager
Parts Manager
Service Consultant


Warranty Administrator
Technicians
In conjunction with the Colorado DMV, Audi will be sending Takata airbag recall
reminder notices to approximately 2,174 Audi owners in the State of Colorado on
February 13, 2023.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership
for a repair appointment.
Parts Department:
Parts availability for dealer ordering remains strong. Audi confirms ample supply on
hand to support vehicle repairs under these recalls.
Please continue to work closely with your service department to ensure that the
required parts are stocked at your dealership to support all scheduled appointments.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating
to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has
been remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you
require additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
Colorado Division of Motor Vehicles
P.O. Box 746 | Wheeling, IL 60090
[MONTH], [YEAR]
[NAME]
[ADDRESS]
Your [YEAR] [MODEL] has an urgent airbag
safety recall.
The airbag could injure or even kill you and/or
your passengers.
The recall repair is FREE at an authorized Audi
dealer.
Call or text your Recall ID [XXXX-XXX] to
[XXX-XXX-XXXX] for more information or to
schedule a FREE recall repair.
This notice applies to a vehicle registered in your name:
LAST 8 OF VIN: *********[XXXXXXXX]
Dear [First Name] [Last Name]:
The National Highway Traffic Safety Administration (NHTSA) and the Colorado Division of Motor Vehicles (DMV) are
contacting you personally because your [YEAR] [MODEL] has a recalled airbag that could kill or seriously injure you and your
passengers if it deploys.
NHTSA and the Colorado DMV have received information from Audi that the [YEAR] [MODEL] that is currently registered in your
name with the last 8 digits of the Vehicle Identification Number being [XXXXXXXX] has been recalled. If the airbag deploys, a part
inside the airbag may explode and spray sharp metal fragments or shrapnel toward you and your passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving recall repair is FREE and
parts are available now. If needed, FREE alternate transportation may be available to you. Please call or text your Recall ID
[XXXX-XXX] to [XXX-XXX-XXXX] for more information or to schedule a FREE recall repair.
What should you do?
Immediately contact a local Audi dealership to schedule a FREE recall repair. Ask for FREE
alternative transportation, if needed.
Visit audiusa.com/recalls or CALL [XXX-XXX-XXXX] to find your nearest Audi dealership.
If you think you have already taken action on this recall, visit NHTSA.gov/recalls and enter your vehicle’s
VIN to verify and ensure that no other safety recalls have been issued for your vehicle. If you no longer own this
vehicle, please call [XXX-XXX-XXXX] to let us know so that we can remove you from further communication
regarding this urgent airbag safety recall issue.
Audi is one of 19 vehicle manufacturers affected by this recall. NHTSA reports 23 confirmed deaths from other manufacturers
in the United States and hundreds of alleged injuries resulting from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their VIN at NHTSA.gov/recalls or safeairbags.com.
You and your family’s safety on Colorado roadways is our top priority. Please act NOW to protect yourself and your passengers.
If you believe that Audi or your Audi dealership is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1–888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov.
This notice is being provided and paid for by Audi, in cooperation with the Colorado Division of Motor Vehicles. Taxpayer dollars were not used. Due to the serious nature of this recall, the Colorado
Division of Motor Vehicles is providing limited assistance with these notices to individuals who may be impacted by this recall. The manufacturer is fully responsible for this recall, notification of the recall,
and any repairs. This notification does not create a duty upon the State of Colorado and the Colorado Division of Motor Vehicles to provide notice nor any repair requirement regarding this recall, or any
other recalls or safety-related information. Further communication regarding this notice, including scheduling repairs or verifying recall information, must be directed to [XXX-XXX-XXXX] and not to the
Colorado Division of Motor Vehicles.