TJ3638010

Polestar 
Service and Parts Business
Technical Journal
TITLE:
DIM message and DTC VCU1 U016800
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36380.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2022-11-08
2023-01-06
FUNC GROUP:
FUNC DESC:
3872
Collision avoidance
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Attachment
File Name
File Size
TJ_36380.jpg
0.2348 MB
DESCRIPTION:
If you have a DIM message together with DTC’s: VCU1 U016800 and CEM U110082.
Please follow instructions under “Service”.
CSC Customer Symptom Codes
Code
Description
1V
Passenger compartment lighting/Constantly lit
1R
Front monitoring/Active safety/Lane Departure Warning does not work
1X
Front monitoring/Active safety/Adaptive cruise control does not work
1T
Warning lights and chimes/Front monitoring/Active safety indication/no indication
!
!
!
DTC Diagnostic Trouble Codes
Vehicle Type
Type
534
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2021-9999
Plant
Chassis range
Struc Week
Range
0000001-9999999
202007-999952
Produced and printed in the USA and available as an electronic document.
© Polestar 2023
Technical Journal 36380.1.0
SERVICE:
ASDM = Active Safety Domain Master
Connect VIDA to read-out the car. If you find the ASDM “not responding” together with both DTC’s
VCU1 U016800 and CEM U110082:
1) Go to “Software Installation” -> “Advanced test” (see attachment)
2) Remove power fuse(s) to the ASDM module (CF15 for PS2)
3) Click on “Enable Programming Mode”
4) Insert ASDM fuse(s) again
5) Try to read out hardware number and serial number of the ASDM module.
6a) If Hardware and Serial number can succesfully be read: Close the window by clicking on the cross
so that the programming mode remains on
7a) Reload ASDM module with VIDA
6b) If the Hardware number and Serial number were not read -> repeat steps 2 to 5 Note: Please try at
least 8 times
If the steps above were unsuccessful in recovering the ASDM, you may replace the ASDM.
Analysis is ongoing how to prevent these DTC’s from being incorrectly trigged.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use following data: In case you
were able to recover the ASDM
ONLY use VST OP number: 99928-2
Note: TJ number must be stated in repair order text!
In case the ASDM needed to be replaced:
ONLY use VST OP number: 37225-2
Note: TJ number must be stated in repair order text!
VST Operation Number
VST Operation Number
Description
37225-2
Active Safety Domain Master (ASDM) replace (incl. calibration)
99928-2
General reimbursement to TJ
LABOR TIME:
0.7 and 0.5
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support Not needed Polestar”, use
function group 3872.
To view TJ attachment continue to next page. This TJ has one attachment.
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2023-01-06
Technical Journal 36380.1.0
2023-01-06
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