No. 2302
Service Bulletin Details
Public Details for: No. 2302
Advanced technical information for the front turn signal inoperative - cayenne as of my19
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
| 2023 PORSCHE CAYENNE |
| 2023 PORSCHE CAYENNE E-HYBRID |
| 2023 PORSCHE CAYENNE GTS |
| 2023 PORSCHE CAYENNE S |
| 2023 PORSCHE CAYENNE TURBO |
| 2023 PORSCHE CAYENNE TURBO GT |
| 2023 PORSCHE CAYENNE TURBO S E-HYBRID |
Models from 2022
| 2022 PORSCHE CAYENNE |
| 2022 PORSCHE CAYENNE E-HYBRID |
| 2022 PORSCHE CAYENNE GT |
| 2022 PORSCHE CAYENNE GTS |
| 2022 PORSCHE CAYENNE S |
| 2022 PORSCHE CAYENNE TURBO GT |
| 2022 PORSCHE CAYENNE TURBO S E-HYBRID |
Models from 2021
| 2021 PORSCHE CAYENNE |
| 2021 PORSCHE CAYENNE E-HYBRID |
| 2021 PORSCHE CAYENNE GT |
| 2021 PORSCHE CAYENNE GTS |
| 2021 PORSCHE CAYENNE S |
| 2021 PORSCHE CAYENNE TURBO S E-HYBRID |
Models from 2020
Models from 2019
| 2019 PORSCHE CAYENNE |
| 2019 PORSCHE CAYENNE E-HYBRID |
| 2019 PORSCHE CAYENNE S |
| 2019 PORSCHE CAYENNE TURBO |
Bulletin #: 2302 Advanced Technical Information Part ID: 9471 9 E3- Front Turn Signal Inoperative Vehicles Affected Models Model Year Model Type VIN Range Vehicle-Specific Equipment Cayenne As of 2019 All n/a n/a Revision History Revision Release Date Changes 0 February 16, 2023 Original document Condition The customer complains that the front turn signal is not working and that a corresponding warning is present in the instrument cluster. The workshop verifies the customer complaint and observes one of these fault codes: • C11A401_000440 (Turn signal bulb, electrical malfunction) • B182700 – (Feedback, blinking status, impl. signal) *This may be a consequential fault in the rear BCM The customer or workshop may also observe that the amber colored turn signal does not illuminate as expected. Technical Background Porsche is investigating this issue. The condition is prominent when the vehicle is in low voltage situations. (Example: Key on while engine off or automatic start-stop engaged.) When the root cause is fully determined, we will update this document. Service Information In the meantime, the customer can mitigate this issue by disabling start/stop. Please recommend this temporary workaround. AfterSales Feb 16, 2023 Page 1 of 2 Bulletin #: 2302 Advanced Technical Information Part ID: 9471 9 Warranty As always, please document the repair completely in PQIS. For this repair, please code the “cause” as follows: Cause location: 94710 Auxiliary headlights Cause symptom: 1612 No Function Search Items E3, turn signals, headlights, C11A401, Cayenne Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. A16761 ©2023 Porsche Cars North America, Inc. AfterSales Feb 16, 2023 Page 2 of 2