SSM 51370

Service Bulletin Details

Public Details for: SSM 51370

Some 2022-2023 transit/e-transit vehicles may experience an inaccurate air discharge temperature when the eatc is operating in auto or manual mode and the temperature set to 60??A?F (15.5??A?C) or above. During this condition, the system co


- 2023 - 2022 -

Models from 2023
2023 FORD TRANSIT
Models from 2022
2022 FORD TRANSIT
2022 FORD TRANSIT BEV 
SSM 51370
2022-2023 Transit/E-Transit - Vehicles Equipped With Electronic Automatic
Temperature Control (EATC) - Inaccurate Air Discharge Temperature
Some 2022-2023 Transit/E-Transit vehicles may experience an inaccurate air discharge temperature
when the EATC is operating in auto or manual mode and the temperature set to 60°F (15.5°C) or above.
During this condition, the system commands full or mostly heat and the air discharge temperature will only
reduce in the LO setting. This may be due to calibration in the heating, ventilation and air conditioning
(HVAC) module. Engineering is aware of the concern and is currently working on a solution, expected in
2nd Quarter 2023. Inform the customer that Ford is currently investigating this concern and they can
continue to drive the vehicle. Monitor OASIS for updates.

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