SSM 51379

Service Bulletin Details

Public Details for: SSM 51379

Some 2021-2023 f-150/transit, 2022-2023 f-150 lightning vehicles may experience issues utilizing the smart hitch, propower onboard or onboard scales features (if equipped) in the fordpass app. Symptoms may include inability to connect, inco

- 2023 - 2022 - 2021 -

Models from 2023

2023 FORD F-150

2023 FORD TRANSIT

Models from 2022

2022 FORD F-150

2022 FORD F-150 LIGHTNING

2022 FORD TRANSIT

Models from 2021

2021 FORD F-150

SSM 51379
2021-2023 F-150/Transit, 2022-2023 F-150 Lightning - Discontinued
Features In FordPass
Some 2021-2023 F-150/Transit, 2022-2023 F-150 Lightning vehicles may experience issues utilizing the
Smart Hitch, ProPower Onboard or Onboard Scales features (if equipped) in the FordPass app.
Symptoms may include inability to connect, incorrect data displayed in the app, no weight displayed,
unable to power on/off the feature, unable to turn on generator mode (gas vehicles only). The connection
for these features has been removed from the Android version of the FordPass app, and will soon be
removed from the iOS version. The Smart Hitch and Onboard Scales will also be removed in a future
FordPass release expected no later than March 1st, 2023. Full functionality of these features will remain
in vehicle, but will not be controllable from FordPass. Advise the customer of the FordPass changes and
do not perform any repairs for this concern.