PC957 2023 Titan

Service Bulletin Details

Public Details for: PC957 2023 Titan

Automatic park function cancel dealer inventory *****dealer announcement***** nissan is conducting a dealer inventory quality action on certain specific my2023 nissan titan and frontier vehicles identified in service comm and national


- 2023 -

CAMPAIGN
BULLETIN
QUALITY ACTION
Automatic Park Function Cancel
Dealer Inventory
Reference: PC957
Date: February 28, 2023
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
Affected
Population:
Dealer
Inventory:
2023 Titan (A61)
NA
72
2023 Frontier (D41)
NA
114
SERVICE COMM
Activation date:
Stop Sale
In Effect
February 28, 2023
YES
*****Dealer Announcement*****
Nissan is conducting a dealer inventory quality action on certain specific MY2023 Nissan Titan
and Frontier vehicles identified in Service Comm and National Service History – Open Campaigns.
Due to a manufacturing concern, which has since been corrected, the “Factory Mode” was left in
the “ON” position. Please follow the attached instructions to remedy any vehicles affected by this
dealer inventory quality action.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned
and in transit to the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. PC957
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to
this quality action.
3. Use the attached procedure to remedy any vehicles affected by this quality action prior
to sale.
4.
Once remedied, dealers should submit the applicable warranty claim for the action
performed so it can be closed in Service Comm and release the vehicle for sale.
CAMPAIGN ID: PC957 | Original Document
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open
Campaign using the appropriate campaign ID for the inspection status on each affected vehicle
currently in new vehicle inventory.
CAMPAIGN ID: PC957 | Original Document
PC957 – 2023 TITAN/FRONTIER
AUTOMATIC PARK FUNCTION CANCEL
Service Procedure
1. Start the engine.
2. With the transmission in the park
position, inspect the transmission Park
(“P”) position indicator in the
combination meter.
 Is the “P” indicator blinking in the
combination meter?
YES – Continue to Step 3 for changing the
Automatic Park function
Cancellation setting.
NO - No further action is necessary,
continue to Claims Information
Figure 1
3. Connect VI2 or VI3 to the Data Link Connector and open CONSULT 3+ (C3+).
4. Select Diagnosis (All Systems) and
navigate to the Diagnosis (All
Systems) screen.
Figure 2
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PC957
5. Locate and select TRANSMISSION.
NOTE:
The Transmission Control Unit will have
current DTC P18A5-00 set as current.
Figure 3
6. Select Work Support.
Figure 4
7. Select Cancel Automatic Park
Function.
Figure 5
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PC957
8. Select Off and verify “Current status”
indicates Off.

Select END
NOTE:
DTC P18A5-00 will automatically clear
after changing the Cancel Automatic
park function to Off.
Figure 6
9. Verify transmission gear position
indicator in the combination meter is
no longer flashing.
Figure 7
10. Close C3+, turn the ignition off and disconnect the VI2/VI3 from the DLC.

Continue to claims information below
Claims Information
Submit a “CM” line claim using the following claims coding:
Campaign
(“CM”) ID
PC957
Description
Op code
FRT
Inspect Gear position indicator OK
PC9570
0.2 hr
Inspect and update Automatic
Park Function Cancellation
PC9571
0.3 hr
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PC957


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