Dealer 55N1

VOLKSWAGEN DEALER COMMUNICATION
Repair Available – UPDATE 55N1 / Seal Roof Connection Rear Lid Hinges
This notice is for: 


Date:
Dealer Principal
General Manager
Sales Managers



Service Manager
Parts Manager
Service Consultant


Warranty Administrator
Technicians
March 20, 2023
Affected Vehicles:
Country
Beginning
Model Year
Ending
Model Year
Vehicle
USA
CAN
2021
2021
2022
2022
ID4
ID4
Vehicle
Count
35,353
2,523
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Issue:
Repair:
On ID.4 vehicles of a certain production period, additional corrosion protection is applied
to the rear lid hinges at the roof connection. Both rear lid hinges (right and left) will be
treated with conservation wax on the roof side.
•
REPAIR AVAILABLE – March 21, 2023
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Repair instructions available in ELSA/ServiceNet
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
•
Parts Department:
See UPDATE technical bulletin for required materials.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
55N1_DLR_LAUNCH